Marlene Hall
Whitesburg,KY
Overview
9
9
years of professional experience
Work History
Manager
Wendy's
Whitesburg, KY
01.2024 - Current
- Lead daily shift operations, ensuring smooth service flow and staff accountability.
- Developed and maintained employee schedules to optimize productivity and coverage.
- Delivered outstanding customer service and resolved complaints promptly and professionally.
- Maintained a clean, safe, and efficient working environment in accordance with health regulations.
Assistant Manager / Crew Leader
McDonald's
Whitesburg, KY
01.2022 - 01.2023
- Oversaw daily shift operations and delegated tasks to team members.
- Provided hands-on support during peak hours to ensure quick service and customer satisfaction.
- Handled customer concerns with professionalism and effective problem-solving.
- Promoted a clean, organized, and team-focused workplace.
Cashier / Food Prep
Dairy Hut
Whitesburg, KY
01.2022 - 12.2022
- Operated cash register and processed customer orders with accuracy and speed.
- Prepared food items according to health and safety standards.
- Ensured high levels of customer satisfaction through friendly and attentive service.
Deli Clerk
IGA
Neon, KY
01.2017 - 12.2020
- Prepared fresh deli items and managed product inventory.
- Provided courteous service and responded to customer needs efficiently.
- Maintained cleanliness and safety standards in food preparation and service areas.
Timeline
Manager
Wendy's
01.2024 - Current
Assistant Manager / Crew Leader
McDonald's
01.2022 - 01.2023
Cashier / Food Prep
Dairy Hut
01.2022 - 12.2022
Deli Clerk
IGA
01.2017 - 12.2020