Marlene Hernandez
Kingston,PA
Overview
18
18
years of professional experience
Work History
Cashier
Onvo Travel Plaza
06.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Associate
Tuxedo by Sarno
02.2019 - 05.2020
- Measure and help customers try on tuxedos.
- Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.
- Rent tuxedos and suits to customers for their special occasion.
- Recommend, select, and help color coordinate their wardrobe based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and rental contract.
Sales Supervisor
Sunglass Hut
03.2017 - 09.2017
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Assign employees to specific duties.
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Sales associate
Men's Wearhouse
01.2007 - 04.2017
- Responsible for driving sales and overseeing the tuxedo rental business while assisting store management in day-to-day store operations.
- Market the store tuxedo rental business by attending all area bridal shows and fashion shows.
- Serve as a coach and a role model to the store team by providing constructive feedback and demonstrating servant leadership.
- Help customers try on or fit tuxedo.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, balancing cash drawers, and making deposits.
Education
High School Diploma - undefined
Penn Foster High School
Scranton, PA02.2017
Skills
- Bilingual
Languages
Spanish
Full Professional
Timeline
Cashier
Onvo Travel Plaza
06.2022 - Current
Sales Associate
Tuxedo by Sarno
02.2019 - 05.2020
Sales Supervisor
Sunglass Hut
03.2017 - 09.2017
Sales associate
Men's Wearhouse
01.2007 - 04.2017
High School Diploma - undefined
Penn Foster High School