Overview
Work History
Education
Skills
Languages
Timeline
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Marlene Hernandez

Kingston,PA

Overview

18
18
years of professional experience

Work History

Cashier

Onvo Travel Plaza
06.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Associate

Tuxedo by Sarno
02.2019 - 05.2020
  • Measure and help customers try on tuxedos.
  • Open and close cash registers, performing tasks such as counting money, balancing cash drawers, and making deposits.
  • Rent tuxedos and suits to customers for their special occasion.
  • Recommend, select, and help color coordinate their wardrobe based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and rental contract.

Sales Supervisor

Sunglass Hut
03.2017 - 09.2017
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Assign employees to specific duties.
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Sales associate

Men's Wearhouse
01.2007 - 04.2017
  • Responsible for driving sales and overseeing the tuxedo rental business while assisting store management in day-to-day store operations.
  • Market the store tuxedo rental business by attending all area bridal shows and fashion shows.
  • Serve as a coach and a role model to the store team by providing constructive feedback and demonstrating servant leadership.
  • Help customers try on or fit tuxedo.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, balancing cash drawers, and making deposits.

Education

High School Diploma - undefined

Penn Foster High School
Scranton, PA
02.2017

Skills

  • Bilingual

Languages

Spanish
Full Professional

Timeline

Cashier

Onvo Travel Plaza
06.2022 - Current

Sales Associate

Tuxedo by Sarno
02.2019 - 05.2020

Sales Supervisor

Sunglass Hut
03.2017 - 09.2017

Sales associate

Men's Wearhouse
01.2007 - 04.2017

High School Diploma - undefined

Penn Foster High School

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Marlene Hernandez