Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlene Moreno-Quintana

Bridgeton,MO

Summary

I have worked as a Hostess for 1 year and 7 months in which I create a welcoming environment to every guest. I strive in a fast-paced environment while still communicating with guests with their reservations and special events. I am able to multitask while maintaining strong work ethic through problem-solving all while remaining calm in any situation.

I have worked in retail for 3 months in which I ensure each customer is greeted and helping them find anything they need. I work in a team when working on freight by having a system set up of who does what in order to be organized and efficient.

Overview

2
2
years of professional experience

Work History

Sales Associate

Dungarees
Saint Charles, MO
10.2024 - Current
  • Greet every customer to ask if they need help finding anything in specific
  • Computer skills used to look up if any items are available for customers
  • Work in a team by communicating and helping one another in different projects

Hostess

Kobe Steakhouse of Japan
St. Louis, US
12.2022 - 09.2024
  • Cleaned the lobby and dining-area before opening
  • Greet guests in a welcoming and friendly manner
  • Create a warm ambience to ensure customers have a great experience
  • Answer phone calls and answered any questions customers had as well as making reservations over the phone
  • Provide accurate information to guests
  • Seat guests accurately while creating conversation
  • Handle customer complaints by listening to them and solving the problem in a professional manner
  • Trained new hostesses

Education

Diploma -

Pattonville High School
Maryland Heights, MO
05-2024

Associate of Arts - General Transfer Studies

Saint Louis Community College
St. Louis, MO

Skills

  • Teamwork
  • Fast-paced
  • Flexibility
  • Communication skills
  • Customer service
  • Adaptability
  • Strong work ethic
  • Problem Solving

Timeline

Sales Associate

Dungarees
10.2024 - Current

Hostess

Kobe Steakhouse of Japan
12.2022 - 09.2024

Diploma -

Pattonville High School

Associate of Arts - General Transfer Studies

Saint Louis Community College
Marlene Moreno-Quintana