VANESSA SAN MIGUEL
Lubbock,US
Summary
Reliable and friendly ride operator with 4 years of experience in a busy amusement park setting. Skilled in ensuring guest safety, providing great customer service, and working efficiently under pressure. Known for being dependable, quick to learn, and a strong team player.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Bath & Body Works
8201 Quaker Ave Lubbock, TX
06.2025 - Current
- Collaborated with team members to achieve sales goals and enhance teamwork within the store environment.
- Resolved customer inquiries and concerns promptly, promoting a positive image of the brand and store reputation.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Ride Operator
ZDT's Amusement Park
Seguin, TX
05.2021 - 07.2024
- Safety and responsibility
- Guest interaction
- Efficiency and multitasking
- Teamwork
- Problem-solving under pressure
- Assisted guests in boarding and disembarking, providing excellent customer service throughout the experience.
- Trained new team members on safety protocols and operational procedures for various attractions.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
Education
Bachelor of Science - Political Science
Texas Tech University
Lubbock, TX01-2026
High School Diploma -
Seguin High School
Seguin, TX06-2022
Skills
- Guest Relations
- Verbal Communication
- Conflict Resolution
- Positive Attitude
- Safety and compliance
- Safety Procedures
- Ride & Equipment Operation
- Emergency Response
- Teamwork
- Multitasking
- Time Management
- Dependability
- Adaptability
- Teamwork and collaboration
- Outgoing personality
- Relationship building
Certification
- CPR / AED / First-Aid Certified
- The student has successfully met the requirements for certification by completing the cognitive training and skills evaluation in the specified course in terms of NCPRF® and in accordance with
the corresponding ILCOR, OSHA, and AHA®/ECC guidelines (2020).
Date: Apr 18, 2025 Renew: Apr 18, 2027 ID#: 428D7A Instructor: Paul J. Scruton
support@nationalcprfoundation.com
Timeline
Sales Associate
Bath & Body Works
06.2025 - Current
Ride Operator
ZDT's Amusement Park
05.2021 - 07.2024
Bachelor of Science - Political Science
Texas Tech University
High School Diploma -
Seguin High School
Additional Information
- I had a positions in my sorority working under our executive board to help plan events with other sorority