MARLENE POMPA
San Bernardino,CA
Summary
Dynamic professional with a strong work ethic and a positive attitude. Proven ability to enhance customer engagement and satisfaction through personalized service. Skilled in data entry and inventory management, leveraging teamwork to achieve operational excellence and maintain high-quality standards. Flexible and adaptable in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
Northgate Gonzalez Markets
Los Angeles, CA
06.2023 - 12.2024
- Enhanced shopping experience by assisting customers with inquiries and product location.
- Ensured customer satisfaction through efficient grocery bagging and product handling.
- Maintained store cleanliness by organizing and restocking shelves regularly.
- Fostered customer loyalty through friendly interactions and personalized service.
- Returned items to proper locations while ensuring shelves were adequately stocked.
- Collected and sanitized shopping carts daily, improving customer convenience.
Computer Data Entry Operator
Evike
05.2022 - 08.2023
- Enhanced customer satisfaction by resolving inquiries through phone, email, and chat.
- Ensured accurate inventory management by efficiently processing orders and returns.
- Maintained records of customer interactions for future reference and quality assurance.
- Provided detailed product information in response to customer inquiries and requests.
- Leveraged strong product knowledge to deliver tailored recommendations to customers.
Machine Operator
Ultra PRO
Commerce, CA
02.2021 - 02.2022
- Produced high-quality products by efficiently operating machinery in fast-paced environments.
- Maintained optimal workflow through effective collaboration with team members.
- Ensured operational reliability by conducting routine equipment inspections and maintenance.
- Trained new operators on safety protocols and machinery operation procedures.
- Monitored production metrics to enhance efficiency and ensure quality standards.
- Executed precise machine operations following detailed instructions for quality output.
Education
High School Diploma -
EL RANCHO HIGH SCHOOL
Pico Rivera, CASkills
- Positive attitude
- Strong work ethic
- Customer engagement
- Outgoing and friendly
- Teamwork and collaboration
- Flexible schedule
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Courtesy Clerk
Northgate Gonzalez Markets
06.2023 - 12.2024
Computer Data Entry Operator
Evike
05.2022 - 08.2023
Machine Operator
Ultra PRO
02.2021 - 02.2022
High School Diploma -
EL RANCHO HIGH SCHOOL