Marlene Ross
Athens,OH
Summary
Reliable, organized and upbeat individual well versed in positive customer interaction. Skilled at organizing stores and displays, completing cash register transactions, and working as a team-member. Dedicated and dependable worker who is prepared to problem-solve and successfully complete store goals.
Overview
3
3
years of professional experience
Work History
Daycare Assistant
Mandel Jewish Community Center
06.2020 - 07.2023
- Worked at the Daycare sector of the Mandel Jewish Community Center every summer since 2020.
- Sanitized tables, toys, chairs, and other surfaces to maintain a healthy environment.
- Introduced engaging activities to the children, came up with new creative activities each week.
- Modeled positive social interaction for the children.
- Remained calm in intense, overwhelming moments.
- Taught children to organize toys, wash hands, and share by leading by example.
- Logged information regarding injuries, naps, allergies, medication, etc.
- Used patience and a calm teaching style to maintain order.
Sales Associate
Michaels
01.2023 - 04.2023
- Helped customers locate products.
- Created a positive shopping experience for customers through a pleasant tone and helpful attitude.
- Managed returns, refunds, and exchanges.
- Kept a calm and professional demeanor in various high-stress situations.
- Answered costumer questions related to products and availability.
Education
Bachelor of Science - Psychology
Ohio University
Athens, OH05.2027
Skills
- Customer Needs Assessment
- Conflict Resolution
- Reliable and Punctual
- Excellent People Skills
- Problem-Solving
- Cleaning and Sanitizing
- Store Organization
- Calm in Stressful Situations
Accomplishments
Maintained honor roll status through all four years of high school.
Hiked two mountains in the Adirondacks.
Frequently gained the most customer sign ups monthly at sales associate job.
Timeline
Sales Associate
Michaels
01.2023 - 04.2023
Daycare Assistant
Mandel Jewish Community Center
06.2020 - 07.2023
Bachelor of Science - Psychology
Ohio University
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