Marlene Rovira
Chicago,IL
Summary
Dynamic professional with a proven track record at Greenridge Farms, excelling in customer engagement and product demonstration. Skilled in food preparation and Microsoft Excel, I significantly enhanced customer satisfaction and exceeded sales goals. Known for quick learning and professional communication, I fostered positive relationships and trained teams, driving department success.
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Product Demonstrator
Greenridge Farms
10.2020 - Current
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
- Established positive relationships with retail partners by providing them with useful resources such as sample products or promotional materials for their stores' shelves.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
Assistant Deli Manager
Tony's Fine Foods
07.2016 - 07.2020
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
Education
Accounting - Accounting
Universidad Americana De Acapulco
Mexico01-2001
Skills
- Quick-learning
- Food preparation
- Outgoing personality
- Employee supervision
- Office administration
- Administrative support
- Data entry
- Time management
- Microsoft Excel
- Microsoft Word
- Filing
- Strong problem solver
- Professional communication
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Full Professional
Interests
- Crafting and DIY Projects
- Baking
- Food Photography
- Bread Making
Timeline
Product Demonstrator
Greenridge Farms
10.2020 - Current
Assistant Deli Manager
Tony's Fine Foods
07.2016 - 07.2020
Accounting - Accounting
Universidad Americana De Acapulco
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