Marlene Santos
Spring,TX
Summary
Determined professional with experience in safety and regulatory compliance. Excellent ability to analyze, develop and implement safety policies and procedures, and assist with projects. With expertise in developing and implementing effective safety policies. Proven track record in conducting audits and maintaining accurate safety records, contributing to a significant reduction in incidents and enhanced regulatory compliance.
Overview
1
1
Language
25
25
years of professional experience
Work History
Safety Compliance Coordinator
Pinch Transport
Houston, TX
01.2015 - Current
Safety Coordinator
More than four years of experience:
- Administrative duties such as maintain accurate records of all safety-related activities and driver information/profiles, training logs, incident/accident reports, orientations, drug/random testing, clearinghouse set up, and onboarding, potential drivers.
- Developed safety policies and procedures for new equipment implementations.
Will Call/CS Team Lead
Home Depot
Houston, TX
08.2013 - 01.2015
- Assisted customers with product selection, inquiries, and order customization requests.
Lead Manager
Sprint Cellular Phone
Houston, TX
06.2001 - 11.2012
- Maintained high standards of customer service during high-volume, fast-paced operations
- Resolved customer concerns to meet unique needs and boost satisfaction
- Assisted in-store and online needs and ordering
- payroll, cashflow, and deposits
- Lead a team of sales representatives to become top of our store division productivity
- Projects and planograms
- Organized events outside of store to promote more traffic flow
- Partnered with senior leadership to develop strategies for achieving objectives.
Education
High School Diploma - Business and Accounting
Lone Star College
Houston12-2024
Skills
- Training Development
- Safety Compliance
- Safety Audit
- Safety Compliance
- Records Maintenance
- Safety Program Assessments
- Microsoft Outlook
- Microsoft Word
- PowerPoint
- Excel Spreadsheet
- Team Development
- Administrative and Office Support
- Fleet Dispatching
- Retail Sales Customer Service Relations
- Clerical Support
- Money Handling Abilities
- Risk assessment
- Payroll
Languages
- Spanish
- Fluent
Languages
Spanish
Native/ Bilingual
Timeline
Safety Compliance Coordinator
Pinch Transport
01.2015 - Current
Will Call/CS Team Lead
Home Depot
08.2013 - 01.2015
Lead Manager
Sprint Cellular Phone
06.2001 - 11.2012
High School Diploma - Business and Accounting
Lone Star College