Marlene Valdes
Schenectady,NY
Summary
Driven Legal Assistant with 9 years of experience in Labor law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in productivity within the Counsel's office.
Overview
10
10
years of professional experience
Work History
Legal Assistant 1
New York State Department of Labor
10.2016 - Current
- Performing a variety of duties such as tracking the progress of FOIL, requesting and following up with different agencies regarding records keeping track of deadlines respond to emails and or phone calls from requestors
- Keep track of translation services used by staff and report to Language Access officer quarterly
- Identify high priority cases, report them to the supervisor and review accordingly.
Senior Employment Security Clerk
New York State Department of Labor
10.2014 - 11.2015
- Responsible for all incoming inquiries for the New York State Department of Labor encompassing the NY
- Gov Identity Management program, Labor Standards, Office of Council, Department of Safety and Health, the National Emergency Grant Program
- Responsible for providing complete and accurate information to the general public as well as internal agencies of the Department of Labor either telephonically or by utilizing the Footprints computerized ticketing system
- Verbal and written communications with other departments such as Counsels office for FOIL request
- Logged inquiries and kept track of their statuses in order to ensure timely responses and customer satisfaction.
Education
Associates in Individual Studies -
Hudson Valley Community College
Troy, New York01.2010
General Education Development -
New York State Education Department
Albany, New York01.2005
Skills
- Labor Law
- Task Prioritization
- Cross-Functional Communication
- Client Communication
- Legal Document Preparation
- Legal Compliance
References
- Carol Johnson: 518-457-2301, carol.johnson@labor.ny.gov
- Richard Wilcox: 518-221-4325, richard.wilcox@labor.ny.gov
- Lauren Holupko: 518-428-2760
- Robert Axisa: 917-597-4370
Languages
Spanish
Native or Bilingual
Timeline
Legal Assistant 1
New York State Department of Labor
10.2016 - Current
Senior Employment Security Clerk
New York State Department of Labor
10.2014 - 11.2015
Associates in Individual Studies -
Hudson Valley Community College
General Education Development -
New York State Education Department
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