Summary
Overview
Work History
Skills
Timeline
Generic

Marleny Aviles Jaramillo

Austin,TX

Summary

Experienced Production Leader with 2 years of experience monitoring manufacturing. First-rate leadership and team building talents with understanding of manufacturing deadlines and goals. Adept at troubleshooting machine issues and performing repairs. Organized, goal-oriented motivator of team members to meet production goals.

Overview

9
9
years of professional experience

Work History

PRODUCTION MANUFACTURING LEAD, CYBER PAINT

Gigafactory Texas
06.2024 - Current
  • Worked with team to launch Cybertruck paint shop, alongside GA startups.
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
  • Monitored workers on site during production activities for safety procedures compliance.
  • Updated production metrics and facilitate regular team communication.
  • Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.

PRODUCTION MANUFACTURING LEAD- PAINT

Tesla- Gigafactory Texas
01.2022 - 06.2024
  • Monitored PA activities to verify consistent use of good manufacturing principles
  • Handled production line documentation for waste, downtime and output
  • Contributed to continuous improvement and lean initiatives by implementing directives
  • Communicated clear instructions for general operations and product-specific runs to prevent errors and rework
  • Supported PA by accurately tracking time and proactively resolving any conflicts
  • Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet production goals
  • Escalated major defects to appropriate stakeholders in order to reduce additional wastes and reworks downstream.

PRODUCTION ASSOCIATE- PAINT

Tesla- Gigafactory Texas
01.2021 - 01.2022
  • Sanded and buffed body parts and bodies of Model Y's in accordance with Tesla's quality specifications
  • Operated and used all equipment such as spray guns properly and safely
  • Maintained 5S of work area by properly storing paint and other equipment in respective storage locations
  • Transferred to R-Shift to train and develop PAs to ensure that all standardized procedures are being followed.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Organized work to meet demanding production goals.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Resolved issues quickly to maintain productivity goals.

CUSTOMER SERVICE REPRESENTATIVE

H-E-B, Austin, Texas
01.2022 - 01.2018
  • Fielded customer questions regarding available merchandise, sales, and current prices
  • Cultivated customer loyalty, promoted repeat business and improved sales
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Delivered prompt service to prioritize customer needs
  • Met customer call guidelines for service levels, handle time and productivity
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Responded to customer requests for products, services, and company information.
  • Trained new personnel regarding company operations, policies and services.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Delivered prompt service to prioritize customer needs.

CASHIER

H-E-B, Austin, Texas
01.2016 - 01.2018
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.

CASH CONTROL SPECIALIST

H-E-B, Austin, Texas
01.2018 - Current
  • Supervised accurate, efficient and compliant completion of monthly financial reporting packages
  • Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing and sales tax returns
  • Reviewed documents and data to give accurate presentations and forecasts to upper management
  • Accurately completed financial statement audits and thoroughly reviewed results
  • Managed budgets, assets, portfolios, accounts payable and receivable and general financial reporting procedures.

Skills

  • Manufacturing
  • Problem-Solving
  • Collaboration
  • Communication
  • Training and Development
  • Customer Service
  • Attention to Detail
  • Process Documentation
  • Productivity Improvement
  • Standard Operating Procedures

Timeline

PRODUCTION MANUFACTURING LEAD, CYBER PAINT

Gigafactory Texas
06.2024 - Current

CUSTOMER SERVICE REPRESENTATIVE

H-E-B, Austin, Texas
01.2022 - 01.2018

PRODUCTION MANUFACTURING LEAD- PAINT

Tesla- Gigafactory Texas
01.2022 - 06.2024

PRODUCTION ASSOCIATE- PAINT

Tesla- Gigafactory Texas
01.2021 - 01.2022

CASH CONTROL SPECIALIST

H-E-B, Austin, Texas
01.2018 - Current

CASHIER

H-E-B, Austin, Texas
01.2016 - 01.2018

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Marleny Aviles Jaramillo