Marleny Diaz
Miami
Summary
Professional with extensive experience in patient admission processes, adept at resolving issues related to admissions in a timely manner. Managed effective communication between healthcare facilities and patients, ensuring accurate application reviews and insurance verifications. Demonstrated strong organizational skills through coordination of patient arrivals and facility preparations, contributing to a seamless admission experience. Proven ability to monitor patient health status and promote family involvement in care plans, fostering a collaborative healthcare environment.
Overview
3
3
years of professional experience
Work History
Admission Coordinator
Classic Residence By Residences
Aventura
06.2022 - 05.2024
- Resolved any issues related to the admission process in a timely manner.
- Managed communication between the hospital and the facility to accepted or denied patients
- Assisted in the review of applications, insurance , and other documents for the admission decisions.
- Verifying information, coordinating With patients and families.
- Reviewing referrals.
- Coordinating with nurses and staff the arrival of the patient.
- Assisting with facility tour and preparing rooms for the new admission.
Lead Certified Nursing Assistant
Vi at Aventura
Aventura
06.2022 - 05.2024
- Performed daily rounds to check on residents' health status, comfort level, pain management needs and overall well-being.
- Encouraged family members' involvement in the resident's plan of care.
- Monitored vital signs, such as blood pressure and pulse rate.
- Instructed patients on proper nutrition, safety measures and personal hygiene habits.
- Answered call bells promptly and responded appropriately to requests from residents.
- Reported changes in patient conditions to supervisors or physicians.
- Promoted effective communication among healthcare team members through active listening skills.
Associate
Amazon Robotics
Miami
07.2021 - 07.2022
- Trained new associates on store operations, policies, and procedures.
- Provided customer service support for inquiries, complaints, and returns.
- Operated equipment such as scanners and scales correctly during checkout process.
Education
High School Diploma -
San Ramón
Santo Domingo 08-1992
Skills
- Patient admission
- Application review
- Insurance verification
- Interdepartmental communication
- Referral management
- Data entry
- Customer service
- Team collaboration
- Problem solving
- Application status reviews
- Experience in medical admissions
- Hospitable and friendly
Languages
Spanish
Full Professional
English
Professional
References
References available upon request.
Timeline
Admission Coordinator
Classic Residence By Residences
06.2022 - 05.2024
Lead Certified Nursing Assistant
Vi at Aventura
06.2022 - 05.2024
Associate
Amazon Robotics
07.2021 - 07.2022
High School Diploma -
San Ramón