Angela Cardinale
Chateau Living Center
Metairie,LA
2027
years of professional experience
Seasoned Nursing Home Admission Coordinator with over 20 years of healthcare admissions expertise. Specializes in long-term care admissions, patient and family communication, and referral coordination. Facilitates effective collaboration among hospitals, physicians, and facility staff to ensure efficient transitions into skilled nursing and long-term care.
Work History
Admission Coordinator
- Coordinated admission process for new residents from hospitals, rehabilitation facilities, and community referrals, ensuring seamless transitions and timely placements.
- Review referral information and medical documentation to determine appropriate placement.
- Communicate with residents, families, hospitals, physicians, social workers, and healthcare professionals throughout the admission process.
- Assisted families in understanding admission requirements, facility services, policies, and expectations, facilitating informed decisions and smoother transitions.
- Coordinate insurance verification, authorizations, and required admission documentation.
- Maintain accurate and timely admission records while ensuring compliance with facility and regulatory requirements.
- Followed up with referral sources, developing strong professional relationships that enhanced facility census and supported ongoing community engagement.
- Work closely with the interdisciplinary team to ensure smooth and timely resident transitions.
Admission Coordinator
- Managed admissions and referrals for a busy skilled nursing and long-term care facility.
- Coordinated communication among hospitals, physicians, families, residents, and facility departments to streamline the admission process.
- Reviewed clinical and financial information for prospective admissions to ensure compliance and preparedness.
- Coordinated insurance information, required documentation, and admission arrangements.
- Cultivated strong relationships with referral sources and healthcare professionals to enhance referral flow and support.
- Ensured admissions were completed accurately, efficiently, and in accordance with facility procedures.
Admission Coordinator
- Coordinated new resident admissions, ensuring smooth transition for families into long-term care.
- Reviewed admission information and ensured required paperwork was completed.
- Worked collaboratively with nursing, social services, business office, and other departments to facilitate successful admissions.
- Communicated with hospitals, physicians, social workers, and other referral sources.
- Assisted with insurance and financial documentation.
- Collaborated with nursing, social services, business office, and other departments to streamline admission processes.
Customer Service Representative
- Delivered professional customer service to enhance customer satisfaction in fast-paced environment.
- Resolved customer questions and concerns related to travel needs, ensuring positive experiences.
- Managed multiple responsibilities while ensuring accuracy and professionalism in service delivery.
- Developed strong communication, problem-solving, and customer-relations skills.
- Worked effectively with a diverse range of customers and colleagues.
Education
High School Diploma
No Degree
Skills
Admissions management
Insurance verification
Admission Documentation
Medicare processes
Referral Follow-Up
Census tracking
Transition planning
Patient & Family Relations
Healthcare Customer Relations
Hospital & Physician Liaison
Team coordination
HIPAA & Confidentiality
Problem Solving & Organization
Timeline
Admission Coordinator
Chateau Living Center
2019 - CurrentRead More
Admission Coordinator
Metairie Healthcare Center
2008 - 2019Read More
Admission Coordinator
Chateau Living Center
2003 - 2008Read More
Customer Service Representative
Delta Air Lines, Inc
1998 - 2003Read More
Destrehan High School
High School Diploma
Read More
Southeastern University
No Degree
Read More