Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacquetta Raeann Huf

Trenton

Summary

Dynamic Admission Coordinator at Christian Villages of Mason with expertise in medical admissions processes and client relations. Proven track record in streamlining communication and ensuring compliance with insurance standards, enhancing applicant satisfaction. Strong organizational skills complemented by a commitment to excellence in service delivery and accurate records maintenance.

Overview

18
18
years of professional experience

Work History

Admission Coordinator

Christian Villages of Mason
02.2024 - Current
  • Provided exceptional customer service during phone and email interactions with prospective residents and their families, addressing concerns promptly and professionally.
  • Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
  • Streamlined communication with applicants regarding insurance eligibility for skilled nursing care
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Assisted in patient admission process based on federal and state laws.
  • Collaborated with admissions team to develop and implement strategies to improve admissions process.

Front Office Lead Supervisor

The Christ Hospital Health Network
03.2007 - 02.2024
  • Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with patient care.
  • Assisted with the recruitment and hiring process for new front office employees, selecting candidates who demonstrated strong customer service skills and a commitment to excellence.
  • Ensured compliance with all relevant regulations by staying up-to-date on industry best practices related to safety standards and workplace policies.
  • Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
  • Managed financial transactions accurately, balancing cash drawers daily to prevent discrepancies or errors in accounting records.
  • Improved guest satisfaction by addressing concerns promptly and professionally, resulting in positive feedback from patients

Education

Bachelor of Arts - Commercial And Advertising Art

Advertising Art & Design
Kettering, OH
05-1996

Skills

  • Strong organization
  • Data verification
  • Client relations
  • Medical admissions processes
  • Records maintenance
  • Database management
  • Application review
  • Well-versed in insurance
  • Experience in medical admissions
  • Medical terminology proficiency

Accomplishments

  • Supervised team of 18 staff members.
  • Epic superuser
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Admission Coordinator

Christian Villages of Mason
02.2024 - Current

Front Office Lead Supervisor

The Christ Hospital Health Network
03.2007 - 02.2024

Bachelor of Arts - Commercial And Advertising Art

Advertising Art & Design

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Jacquetta Raeann Huf