Marleny Escobedo

UPS - Supervisor. Goodyear, AZ October,2019 - Present.

• Train and coach 20 to 30 team members on job procedures, safety requirements, and performance expectations.
• Monitored employee productivity, attendance, and performance to identify areas for improvement and support team development.
• Assigned duties, coordinated staffing, and monitored workflow to meet production goals and KPI elements in my area.
• Promote compliance with company policies and safe work practices.
• Identify operational issues and take corrective action to reduce delays.
• Communicate priorities and updates to employees and management.
• Facilitated resolution of employee concerns to improve team morale and maintain a respectful, team-oriented work environment.
• Compiled operational reports and maintained accurate records to facilitate efficient workflow and compliance with company policies.
• Strengthened interpersonal communication and conflict de-escalation skills through direct interaction with challenging employees.