Marlette Rodriguez

Performed disinfection and cleaning tasks.

• Collaborated with environmental services staff to ensure proper cleaning, disinfection, and sterilization of patient care areas and equipment.

• Assisted in troubleshooting technical issues, enhancing overall customer satisfaction.
• Executed call scripts effectively, maintaining company standards and protocols during interactions.
• Documented customer interactions accurately in database systems for future reference and analysis.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.