Marley Harrington
Eldridge
Summary
Friendly and dependable with extensive experience at Hungry Hobo, excelling in customer service, money handling and team collaboration. Proven ability to thrive under pressure while maintaining a positive attitude. Ready to learn and adapt to new skills while using old skills to contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Line Cashier and Server
Hungry Hobo
06.2024 - 07.2025
- Operated register system to pay out money, count cash drawer, and close register.
- Managed cash register operations, accurately processing payments, issuing refunds, and handling transactions.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Trained new employees on cash handling procedures and customer service standards.
- Maintained cleanliness and organization of the checkout area, promoting a welcoming environment.
- Maintained accurate and balanced cash drawer(s), ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Supported inventory management by restocking shelves as needed.
- Ensured a pleasant shopping experience by greeting every customer entering the store with a friendly demeanor.
- Processed various forms of payment securely, including cash, credit cards, and gift cards.
- Developed strong product knowledge to provide informed recommendations to customers upon request.
- Learned duties for various positions and provided backup at key times.
- Used suggestive selling.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
Education
No Degree -
North Scott High School
Eldridge, IASkills
- Excellent customer service
- Patience and empathy
- Reliability and punctuality
- Money handling
- Problem-solving
- Teamwork and collaboration
- Attention to detail
- Cleaning and organizational skills
Certification
- Safe Food Handling, ServSafe - 11/19/2024
Timeline
Front Line Cashier and Server
Hungry Hobo
06.2024 - 07.2025
No Degree -
North Scott High School
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