Marley Reedy
Reading,PA
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
3
3
years of professional experience
Work History
Residential Cleaner
Self Employed
09.2022 - Current
- Ensured a safe home environment by properly disposing of hazardous materials and using eco-friendly cleaning products.
- Sorted, laundered and put away various laundry items.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Maintained a high standard of quality control by consistently meeting clients'' expectations for cleanliness and professionalism.
Intern
CONCERN
08.2022 - 05.2023
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Utilized cultural competence in interactions with clients from diverse backgrounds, fostering an inclusive and respectful atmosphere within the casework setting.
- Maintained confidentiality of sensitive information, adhering to ethical guidelines and best practices within the field of social work.
Residential Cleaner
Rebecca's Cleaning Services
11.2020 - 09.2022
- Used time management and efficient cleaning methods to meet deadlines.
- Assisted in the training of new staff members on company policies, procedures, and best practices for residential cleaning services.
Education
Bachelor of Science - Social Work
Kutztown University of Pennsylvania
Kutztown, PA05.2023
Associate of Arts - Social Work
Reading Area Community College
Reading, PA05.2021
High School Diploma -
Governor Mifflin Senior High School
Shillington, PA06.2016
Skills
- Complex Problem-Solving
- Client Relations
- Maintaining Client Records
- Conflict Mediation
- Quality Assurance
- Case Management
- Highly effective communication
- Behavioral Intervention
- Problem-Solving
- Assessment skills
- Relationship Building
- Case File Management
Timeline
Residential Cleaner
Self Employed
09.2022 - Current
Intern
CONCERN
08.2022 - 05.2023
Residential Cleaner
Rebecca's Cleaning Services
11.2020 - 09.2022
Bachelor of Science - Social Work
Kutztown University of Pennsylvania
Associate of Arts - Social Work
Reading Area Community College
High School Diploma -
Governor Mifflin Senior High School
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