Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marley Rubio

Rockdale,TX

Summary

Energetically led operations at Sendeats, enhancing customer service and optimizing fulfillment processes. At U.S. Dermatology Partners, I streamlined healthcare operations, improving patient coordination and billing efficiency. Skilled in healthcare documentation and verbal communication, I excel in environments requiring meticulous organizational standards and proactive problem-solving.

Overview

4
4
years of professional experience

Work History

Pet Sitter/Professional Dog Walker

VIP Pet Services
Plano, TX, TX
10.2024 - Current
  • Worked collaboratively with other members of the team in order to provide excellent customer service.
  • Furnished pets with food and water to foster nourishment for growth and development.
  • Monitored pets' health, noting any changes in behavior or condition, and communicated concerns to owners.

Patient Care Coordinator

U.S. Dermatology Partners
Richardson, TX
06.2022 - Current
  • Executed daily operations using platforms like EHR, NextGen EPM, EMA, and Reatient.
  • Coordinated patient scheduling, check-in, check-out, and payment for billing.
  • Managed multi-line phone systems and greeted patients.

Operation Support Team Lead

Sendeats
Plano, TX
08.2021 - 06.2022
  • Trained new employees on company policies and procedures related to customer service.
  • Conducted special projects, including shelf audits and inventory management.
  • Organized batches and pick jobs to optimize the work of fulfillment associates in packing and packing.
  • Fixed problematic orders to ensure smooth operations.

Overnight Stocker

Walmart
Rockdale, TX
05.2021 - 07.2021
  • Stocked dairy products, and occasionally stocked grocery, frozen, and general merchandise.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

Education

High School Diploma -

Plano Senior High School
Plano, TX
06-2019

Skills

  • Organizational standards
  • Verbal and written communication
  • Healthcare operations
  • Healthcare documentation
  • Billing statement processing
  • Medical record requests

References

References available upon request.

Timeline

Pet Sitter/Professional Dog Walker

VIP Pet Services
10.2024 - Current

Patient Care Coordinator

U.S. Dermatology Partners
06.2022 - Current

Operation Support Team Lead

Sendeats
08.2021 - 06.2022

Overnight Stocker

Walmart
05.2021 - 07.2021

High School Diploma -

Plano Senior High School
Marley Rubio