Marlia Jones
New York,NY
Summary
Dynamic and results-oriented professional with extensive experience as an Assistant Teacher at Bright Horizons Childcare and as a Sales Associate at Yankeekicks and Foot Locker. Excelled in fostering parent-teacher communication and behavior management, significantly enhancing student and customer satisfaction. Demonstrated expertise in oral communication and lesson planning, contributing to a positive and productive learning and retail environment.
Overview
2025
2025
years of professional experience
Work History
Assistant Teacher
Bright Horizons Childcare
- Supported assessment and feedback processes for students to track academic progress.
- Assisted in classroom management to promote a respectful and productive learning atmosphere.
- Collaborated with parents and guardians to build strong communication channels for student success.
- Fostered a positive classroom environment with consistent encouragement and support for students.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Monitored and reported student progress and development, offering mentoring as needed.
Sales Associate/ Cashier
Yankeekicks
11.2023 - 05.2024
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Collaborated with team members to achieve monthly sales targets.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
Sales Associate/ Cashier
Foot Locker
07.2021 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Manhattan Village Academy
43 West 22nd Street06.2023
Skills
- Parent-teacher communication
- Customer service
- Consistency
- Eagerness
- Professional development
Timeline
Sales Associate/ Cashier
Yankeekicks
11.2023 - 05.2024
Sales Associate/ Cashier
Foot Locker
07.2021 - 11.2023
Assistant Teacher
Bright Horizons Childcare
Manhattan Village Academy