Dedicated professional with strong teamwork, adaptability, and problem-solving abilities. Experienced in delivering exceptional customer service and supporting community initiatives, creating welcoming environments that foster positive experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Charlotte Rescue Mission
Charlotte, NC
12.2024 - Current
Assisted in organizing and supporting large-scale community events, including the Community Matters 5K
Helped prepare and serve meals during major holiday events such as Thanksgiving and Easter, ensuring a welcoming environment for guests
Participated in holiday outreach initiatives, including Christmas card preparation and distribution to support individuals in recovery
Supported recreational and community-building activities, such as recovery living softball events
Collaborated with staff and fellow volunteers to ensure smooth event operations and positive participant experiences
Demonstrated compassion and professionalism while working with individuals in recovery and transitional housing programs
Contributed to mission-driven efforts focused on community support, rehabilitation, and outreach
Food Service Worker
Harrisburg Family House
Harrisburg, NC
08.2023 - Current
Provided high-quality customer service in a fast-paced restaurant environment
Managed multiple roles including server, host, food runner, and to-go specialist
Operated cash register and processed transactions accurately
Coordinated with kitchen staff to ensure timely and accurate order delivery
Handled phone and in-person orders, maintaining efficiency during peak hours
Resolved customer concerns professionally to ensure a positive dining experience
Maintained cleanliness and organization of dining and service areas
Demonstrated strong multitasking and time-management skills under pressure