Marlien M. Michael
Keller ,TX
Summary
Communications professional with proven track record of driving impactful messaging and brand consistency. Strong ability to collaborate with teams, adapt to changing needs, and deliver results. Skilled in content creation, media relations, and digital communication strategies. Reliable team player with keen sense for strategic communication and audience engagement.
Overview
4
4
years of professional experience
Work History
Communication Coordinator
Pegasus logistics
Fort Worth, TX
03.2025 - 05.2026
- Coordinated internal and external communications strategies to enhance brand visibility.
- Developed and maintained content for digital platforms, ensuring alignment with company messaging.
- Assisted in planning and executing events to promote company initiatives and foster community engagement.
- Conducted market research to inform communication tactics and improve audience targeting.
- Collaborated with cross-functional teams to streamline communication processes and enhance workflow efficiency.
- Monitored media coverage and analyzed public perceptions to provide actionable insights for strategy adjustments.
- Established metrics to evaluate communication effectiveness, driving continuous improvement in engagement strategies.
- Wrote and edited content for operations, marketing and public relations needs.
- Created training materials for staff on effective communication practices, fostering a culture of clarity and consistency.
- Delivered clear, concise reports to senior leadership on the effectiveness of various communication strategies.
Charles Schwab
Allied Universal Security Services
Westlake, TX
02.2022 - 03.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated communication between departments to enhance guest experiences and resolve inquiries.
- Implemented scheduling systems for appointments, increasing operational efficiency and service delivery.
- Developed and maintained a comprehensive filing system for guest records, improving data retrieval accuracy.
- Trained new front desk staff on procedures and customer service standards, promoting team cohesion.
- Assisted in handling guest feedback and complaints, fostering positive relationships and brand loyalty.
Education
Bachelor’s Degree - Business Integrated Study (Data Analysis and Human Resources)
University Of North Texas
12.2024
Skills
- Microsoft Office Suite
- Strong analytical and problem-solving skills
- Strong Oral & Written Communication skills
- Able to coordinate multiple tasks and projects
- Strong Interpersonal Skills
- Strong leadership qualities and organizational skills
- Ability to prioritize and manage multiple activities within time
- Ability to work with a wide range of people in a diverse department
- Proactive, reliable, responsible, high energy, and emotionally balanced
- Ability to fetch information and to customize a standard for work
- Ability to deal the problems and troubleshooting
- valid security guard card Level II
- CPR, AED, Excellent communication skills
Timeline
Communication Coordinator
Pegasus logistics
03.2025 - 05.2026
Charles Schwab
Allied Universal Security Services
02.2022 - 03.2025
Bachelor’s Degree - Business Integrated Study (Data Analysis and Human Resources)
University Of North Texas