Hi, I’m
Marlin Estrada
Pembroke Pines,FL
Summary
Dynamic and results-oriented professional with extensive experience in customer service and team collaboration. Excelled at Riviera Casino by enhancing customer satisfaction and fostering a positive work environment. Demonstrated proficiency in problem-solving and cash handling, ensuring accuracy and efficiency. Committed to continual improvement and excellence, embodying a friendly, positive attitude in all interactions.
Overview
11
years of professional experience
Work History
Holiday Inn Hotel & Suites Lakeville
Recepcionistas
02.2019 - 11.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Riviera Casino
Cashier Supervisor
03.2016 - 08.2018
Job overview
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Sport Bar
Cashier
07.2012 - 12.2015
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Christ The Worker , Managua , Nicaragua
Bachelor Of Science from Accounting
12.2004
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
Timeline
Recepcionistas
Holiday Inn Hotel & Suites Lakeville
02.2019 - 11.2023
Cashier Supervisor
Riviera Casino
03.2016 - 08.2018
Cashier
Sport Bar
07.2012 - 12.2015
Christ The Worker
Bachelor Of Science from Accounting
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