Marlin Maxwell

• Conducting inspection of vehicles for mechanical items and safety issues to ensure roadworthiness for the safety of the passengers and general public on roadways.
• Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.
• Ensured vehicles were well maintained and clean for pleasant passenger experiences.
• Established relationships with clients through use of interpersonal, active listening and inquiry response skills.
• Transport refugee clients to appointments and activities, and airport pick ups.
• Managed unexpected emergencies and route changes with calm and professionalism.
• Planned efficient routes and adjusted strategies based on various, different pick-up locations of clients.
• Maintained accurate logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
• Complied with all applicable traffic laws while operating commercial vehicles in order to maintain safe driving records.

Performed pre-trip inspections prior to departing on each route ensuring compliance with DOT regulations.

• Provide outstanding customer service attitude by responding promptly to inquiries about shipments or services offered.
• Verified the accuracy of documents to ensure that goods are delivered to correct addresses navigating a variety of delivery routes throughout San Diego county.
• Ensure that cargo was properly secured before departure from each stop.
• Load and unload cargo in a safe manner according to company guidelines.
• Obtained signatures needed to complete and process paperwork, sometimes utilizing a handheld device.
• Perform pre- and post-trip safety and maintenance checks to mitigate hazards.

• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Abiding by all transportation laws and maintaining a safe driving record.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Built and fostered customer relationships to maintain sales or keep orders coming following referrals.
• Preparing reports and other documents relating to deliveries.

• Maintained operational knowledge and reported any mechanical issues or maintenance needs to supervisor immediately.
• Drove the shuttle bus on call for scheduled routes, following designated timetables and route plans.
• Maintained cleanliness of the vehicle interior in between runs and at the end of each shift.
• Transported patients to and from appointments.
• Received feedback from customers regarding services provided and reported it back to management team.

• Assisted with marketing efforts by creating promotional materials for events and programs.
• Prepared facility for planned events & ensured adherence to safety procedures.
• Ordering sports equipment while checking supplies are in the right amount.
• Performed basic maintenance tasks such as cleaning equipment or setting up fields for play.

• Greeted staff, guests, vendors, contractors upon arrival at the facility and confirmed visitor identification prior to granting entry into the building.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Customer service to Patrons.

• Filed Legal documents.
• Transported legal documents in a secure manner while adhering to state regulations governing the transport of confidential materials.
• Process documents from or to the Law office, businesses and Local Courthouses.