Marlina Robertson
Crewe,VA
Summary
Dynamic professional with a proven track record at Food Lion LLC, excelling in shipping and receiving while maintaining strong vendor relationships. Recognized for attention to detail and effective time management, I consistently resolved discrepancies and improved inventory accuracy, ensuring seamless operations and enhanced customer satisfaction.
Overview
11
11
years of professional experience
Work History
DSD Receiver
Food Lion LLC
08.2023 - 05.2025
- Processed daily and weekly DSD tickets to file invoices.
- Achieved swift resolution of shipment discrepancies by promptly communicating concerns to vendors and following up until resolved.
- Maintained strong vendor relationships through professional communication and timely resolution of issues.
- Checked EDI invoices to resolve outstanding invoices.
- Processed reclaims and returns to vendors and warehouse for credit.
- Protected company assets through accurate receipt and return of DSD product.
- Entered DSD invoices into inventory system for prompt record keeping.
- Ordered and managed cigarette and tobacco inventory for the store
Sales Associate
Fasmart
11.2018 - 06.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assistant Manager
Fasmart
11.2014 - 03.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Applied Science - Medical Office Assistant
Southside Virginia Community College
Alberta, VA05.2021
Skills
- Time management
- Self-motivated and independent
- Attention to detail
- Punctual and reliable
- Shipping and receiving
- Organization and prioritization
- Data entry
- Task prioritization
- Records management
- Reliability
- Organizational skills
Timeline
DSD Receiver
Food Lion LLC
08.2023 - 05.2025
Sales Associate
Fasmart
11.2018 - 06.2021
Assistant Manager
Fasmart
11.2014 - 03.2016
Associate of Applied Science - Medical Office Assistant
Southside Virginia Community College
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