Hi, I’m
Marlina Vincent
Operations Officer
Jacksonville,FL
Summary
Versatile Professional with Expertise in Multidisciplinary Skills Transfer, Project Management, and Business Analytics. Detail-oriented with strong organizational skills and a proven track record of quickly learning new disciplines.
Overview
21
years of professional experience
2
Language
Work History
AYP Publishing
Operations Officer
07.2021 - Current
Job overview
- Provide strategic consultation to the President/CEO, driving business growth through expense reduction and operational efficiencies.
- Actively increase net income by reallocating resources to higher-margin activities, renegotiating vendor contracts, and reevaluating payroll, etc.
- Oversee all aspects of business operations, including customer service, go-to-market strategies, pricing models, and financial analysis.
AYP Publishing
Board Member - Treasurer
07.2011 - Current
Job overview
- Prepare and file small business state/federal corporate taxes and administer the payroll process.
- Establish and maintain a balanced annual budget, implementing sound fiscal procedures and best practices.
- Collect and analyze financial data to aid in data-driven decisions.
AYP Publishing
Vice President, Marketing and Administration
07.2011 - 07.2021
Job overview
- Collaborated in creating a subscription-based service, generating new revenue channels.
- Increased audience engagement through website analytics and social media marketing campaigns.
- Expanded market reach by translating website content and book titles into Spanish and managing international vendor relationships.
Thermoflow Inc.
Executive Business Administrator
03.2020 - 06.2021
Job overview
- Facilitated sales support, building and maintaining relationships with internal and external customers.
- Improved business processes, enabling business continuity during the pandemic.
- Prepared quotes, contracts, export documentation, followed-up on invoices ensuring efficiency.
- Aided in website management and content.
Adtec Digital
Production Administrator
03.2011 - 07.2011
Job overview
- Established a new department position and developed procedures for an inventory restocking management system.
- Created physical infrastructure and processes to track receipt and repair of returned equipment.
Adtec Digital
International Sales Administrative Manager
08.2005 - 06.2010
Job overview
- Managed and developed international sales staff, improving distribution, customer service, and team performance.
- Identified operational inefficiencies and implemented policies that resulted in improved sales volumes and customer satisfaction.
- Oversaw export documentation and maintained compliance with AES and foreign trade statistics.
Adtec Digital
International Sales Marketing Assistant
10.2003 - 08.2005
Job overview
- Facilitated sales support, fostering and maintaining relationships with internal and external customers.
- Developed procedures to track department sales and expenses, while preparing forecasts for Manufacturing.
- Prepared quotes, contracts, export documentation, ensured timely invoicing follow-ups to streamline processes.
- Monitored website analytics and delivered actionable insights to enhance , prepared marketing materials, and attended industry conferences and trade shows.
Education
University of North FloridaJacksonville, FL
Master of Science from Business Analytics
Florida State College At JacksonvilleJacksonville, FL
Business Management Coursework
University of Central FloridaOrlando, FL
Bachelor of Arts from Psychology
University of Central FloridaOrlando, FL
Minor from Sociology
Skills
- Microsoft Office Suite
- Business Process Review & Improvement
- Project Management
- Cross-functional Coordination
- Relationship Management
- Sales Support
- Data Reporting
- Web/Business Analytics
- Basic HTML, R, SQL, Python
Community Affiliations
SCHOOL ADVISORY COUNCIL (SAC) – (2016 – Present)
Board Member (August 2016-Present)
- Served as a board member for three SAC boards, assisting in developing and evaluating the school improvement plan and advising on the annual school budget.
ABE PTA (2015 – 2020)
Executive Board Member-Committee Chair-Webmaster (June 2018-June 2020)
- Increased proceeds from annual fundraiser by 100% as the event chair.
- Created and maintained the organization's website, added an online store, and managed a social media presence to connect with customers and increase sales.
President (June 2016-June 2018)
- Improved operational efficiency, reducing expenses and increasing revenue.
- Implemented processes and written procedures while recruiting talent to ensure key position succession.
- Established balanced annual budgets, maintained fiscal procedures, and ensured compliance with district and national regulations.
- Built strong relationships with the local community and business partners.
Vice President of Programs (June 2015-June 2016)
- Identified program needs and implemented strategies to meet them, including talent recruitment.
DIG LOCAL NETWORK – (2012 – 2018)
Executive Board Member (June 2012-December 2018)
- Assisted in non-profit administration and executive decisions to meet the organization’s mission.
- Aided in the merger of two non-profits to expand community reach.
- Ensured vendor compliance as a committee member.
Timeline
Operations Officer
AYP Publishing
07.2021 - Current
Executive Business Administrator
Thermoflow Inc.
03.2020 - 06.2021
Vice President, Marketing and Administration
AYP Publishing
07.2011 - 07.2021
Board Member - Treasurer
AYP Publishing
07.2011 - Current
Production Administrator
Adtec Digital
03.2011 - 07.2011
International Sales Administrative Manager
Adtec Digital
08.2005 - 06.2010
International Sales Marketing Assistant
Adtec Digital
10.2003 - 08.2005
University of North Florida
Master of Science from Business Analytics
Florida State College At Jacksonville
Business Management Coursework
University of Central Florida
Bachelor of Arts from Psychology
University of Central Florida
Minor from Sociology
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