Marline Cunningham
Chula Vista,CA
Summary
Dynamic professional with a proven track record in customer service and problem-solving. At Burlington Coat Factory, enhanced shopping experience through meticulous organization and engagement. Excelled as an Administrative Assistant at Sutherland Group, mastering data management and client relations. Boosted externship satisfaction by overhauling the evaluation process, leveraging teamwork and collaboration skills to foster partnerships with 50+ industry leaders.
Overview
22
22
years of professional experience
Work History
Retail Sales Associate
Burlington Coat Factory Department Store
08.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Administrative Assistant
Sutherland Group
09.2010 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Externship Coordinator
Family Health Clinic
09.2002 - 03.2003
- Evaluated student performance during their externships, providing valuable feedback to improve future experiences.
- Increased overall student satisfaction with the externship program by regularly soliciting feedback from participants and implementing necessary improvements.
- Enhanced externship experiences by establishing relationships with over 50 industry partners.
- Developed a comprehensive evaluation process for post-externship reflection, allowing students to assess their growth and identify areas for improvement.
Education
Bachelor of Science -
UCSD Cognitive Behavioral Therapist
San Diego, CA01.2014
Associate of Science -
Comprehensive Learning Systems
San Diego, CA06.2002
High School Diploma -
Eastlake High School
Chula Vista, CA06.1998
Skills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
Languages
English
Full Professional
Timeline
Retail Sales Associate
Burlington Coat Factory Department Store
08.2023 - Current
Administrative Assistant
Sutherland Group
09.2010 - 05.2021
Externship Coordinator
Family Health Clinic
09.2002 - 03.2003
Bachelor of Science -
UCSD Cognitive Behavioral Therapist
Associate of Science -
Comprehensive Learning Systems
High School Diploma -
Eastlake High School