Marlisa Leal
San Antonio
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Legal Support Assistant
Goldman and Peterson, PLLC
San Antonio
09.2022 - Current
- Transcribed dictation from digital recordings into written form accurately and efficiently.
- Retrieved information from internal databases and external sources related to pending cases.
- Managed case files and maintained organized records for efficient access.
- Updated client records on computer systems ensuring accuracy of information stored.
- Scanned hardcopy documents into electronic format for storage in secure databases.
- Supported the team with administrative tasks to ensure smooth operations.
- Managed office supplies inventory levels while adhering to budgetary constraints.
Runner
Santikos Entertainment
San Antonio
11.2017 - 02.2025
- Delivered food and beverages to guests efficiently throughout the entertainment venue.
- Communicated effectively with staff and management to address guest needs promptly.
- Supported customers with inquiries, enhancing their understanding of products.
- Created welcoming environment by enthusiastically greeting customers and colleagues.
- Assisted in maintaining cleanliness and organization in dining and theater areas.
- Trained new staff on proper service procedures and customer interaction techniques.
- Managed inventory levels of food and supplies, notifying supervisors when restocking was needed.
- Adhered strictly to company regulations concerning safety standards at all times.
- Contributed to team meetings, sharing insights on service improvements and guest feedback.
Warehouse Worker
UPS
San Antonio
07.2020 - 09.2022
- Assisted in loading and unloading trucks to facilitate shipping processes.
- Sorted and organized packages for timely delivery to designated areas.
- Operated scanners, computers, and other equipment to track orders.
- Maintained a clean and safe work environment following safety protocols.
- Inspected damaged goods prior to disposal or return to vendor.
Server
Ghengis Grill
San Antonio
03.2016 - 09.2016
- Provided exceptional customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Processed customer orders accurately using point-of-sale systems.
- Maintained cleanliness and organization of dining area throughout shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Roosevelt High School
San Antonio, TX05-2016
Skills
- Document management
- Team collaboration
- Information retrieval
- Customer service
- Clear communication
- Inventory control
Timeline
Legal Support Assistant
Goldman and Peterson, PLLC
09.2022 - Current
Warehouse Worker
UPS
07.2020 - 09.2022
Runner
Santikos Entertainment
11.2017 - 02.2025
Server
Ghengis Grill
03.2016 - 09.2016
High School Diploma -
Roosevelt High School