Marlo Berberian

• Reports directly to CEO and COO
• Team of 100 full-time employees and 50-60 freelancers
• Manages all aspects of payroll, benefits, onboarding, offboarding, foreign visas (O-1, H1B, E3), employee related issues, etc.
• Led 401K & PSP rollout
• Benefit Management & Rollout
• Recruited top talent to maximize profitability
• People ops, event planning and coordination, new office launch, etc.
• Business Operations

People:

• Reports directly to CEO and COO
• Serve as initial point of contact for employee relations matters
• Track and record employee-related issues
• Identify talent and capability needs within the company
• Manage the candidate pipeline end-to-end, including screening applicants and coordinating additional interviews
• Responsible for all new hire documentation/paperwork, and communications with employees
• Conduct exit interviews and last day procedures with employee and supporting departments (Operations, IT, Payroll, and the People team)
• Collect exit interview feedback for data reporting

Operations:

• Manages PR rollouts and communication strategy
• Manages books, employee expenses, contractors, and invoicing
• Manages cross-team communications including weekly L10 meetings

• Managed pipeline of 700+ applicants, including: interview scheduling, applicant support, rejection letters, and office hours appointments
• Management of founder and prospective investors during program.
• Managed administrative logistics of all event planning
• Established and administered budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
• Planning/Management of 2019 screening (selection) committee

• Trainer of incoming managers at Topanga and West Hollywood locations
• Managed brand launches and special events
• Bi-weekly payroll with sliding commission scale
• Budget management: store goals, payroll ratios, ordering, maintenance and repair
• Inventory management