Marlo McQuillar
Securitas Security Services USA
Stafford,Virginia
1
Certification
2
years of professional experience
Result-oriented and adaptable with strong problem-solving mindset. Possesses foundational knowledge of network infrastructure and server maintenance, with hands-on skills in hardware installation and troubleshooting. Committed to ensuring optimal data center performance and reliability through precision and diligence.
Work History
Data Center Security Officer
7 Months- Monitored access control systems to ensure security compliance and protect sensitive data.
- Conducted routine patrols of facilities to identify potential security breaches and vulnerabilities.
- Responded promptly to alarms and incidents, coordinating with law enforcement as necessary.
- Documented daily activities and incidents in detailed reports for review by management.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Reduced risk of security breaches by conducting regular audits and vulnerability assessments.
Collections Agent
1 Year 1 Month- Conducted outbound calls to collect payments and resolve account discrepancies.
- Utilized CRM software to manage customer interactions and track payment status.
- Negotiated payment arrangements with clients to facilitate timely collections.
- Handled escalated customer inquiries, providing effective solutions to maintain satisfaction.
- Collaborated with team members to improve collection strategies and processes.
- Provided training for new hires on company policies and collection techniques.
Education
No Degree - Computer Science
Skills
Payment arrangement
Skip tracing
Collections processing
Account management
Outbound calling
Goals and performance
System maintenance
Team oversight
Report writing
Incident reporting
Security guard license
General security
Detail-oriented
Physical fitness
Complex Problem-solving
Intrusion detection systems
Data center operations
Security policy enforcement
Fire suppression techniques
Certification
Network+N10-009
Private Security Services Registration
Timeline
Data Center Security Officer
Securitas Security Services USA
01.2026 - CurrentRead More
Collections Agent
Alorica
09.2024 - 10.2025Read More
Northern Virginia Community College
No Degree from Computer Science
Read More