Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlo Ritchie

Savannah,GA

Summary

Dedicated professional with a strong work ethic and proven reliability, having excelled as a Lifeguard at The Landings Association. Skilled in First Aid and CPR, I ensure safety while demonstrating patience and empathy. My ability to manage high-pressure situations and maintain attention to detail enhances guest experiences across various roles.

Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.

Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.

Overview

6
6
years of professional experience

Work History

Babysitter

Neighborhood Families
01.2019 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.

Restaurant Hostess

Despositos
04.2024 - 07.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Lifeguard

The Landings Association
04.2022 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Upheld hygiene standards in pool and surrounding area.
  • Responded to emergency situations in a timely, efficient manner.

Education

Bachelor of Arts - Child Life

Samford University
Birmingham, AL
05-2028

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Reliability
  • Following directions
  • Critical thinking
  • Dependability
  • Reliability and punctuality
  • Flexible scheduling
  • Attention to detail

Timeline

Restaurant Hostess

Despositos
04.2024 - 07.2024

Lifeguard

The Landings Association
04.2022 - 08.2022

Babysitter

Neighborhood Families
01.2019 - Current

Bachelor of Arts - Child Life

Samford University
Marlo Ritchie