Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
Meadowmere & Mitchell Manor
Oak Creek, WI
02.2023 - Current
Provided companionship and emotional support to elderly clients.
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Monitored vital signs and reported changes to medical team.
Assessed client's needs and developed individual care plans accordingly.
Ensured safety of clients in their home environment by using appropriate equipment and techniques.
Communicated effectively with family members on progress of client's health condition.
Maintained accurate records of services provided for each client.
Responded quickly in emergency situations in a calm manner.
Provided emotional support during end-of-life transitions.
Supported clients in making decisions that were consistent with their values and wishes.
Developed strong relationships with clients based on trust and respect.
Helped clients with personal needs from exercise to bathing and personal grooming.
Made beds, swept floors and sanitized surfaces to support activities of daily living.
Laundered clothing and bedding to prevent infection.
Engaged clients by conversing and participating in activities and hobbies.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Elderly Caregiver
Azuramemorycare
Oak Creek , WI
03.2021 - 12.2022
Partnered with registered nurses and physiotherapists to provide care to patients.
Contributed to case reviews of client status and progress.
Consulted with client care team to continually update care plans.
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Maintained detailed records of services performed on clients.
Redirected clients with memory issues, providing safety guidance protection.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Front End Supervisor
Pick N Save
Oak Creek, WI
05.2018 - 03.2021
Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
Trained new employees in customer service techniques and store policies.
Monitored cash register transactions to ensure accuracy and compliance with company policies.
Resolved customer complaints in a professional manner.
Conducted regular performance evaluations of front end personnel.
Ensured adequate staffing levels during peak business hours.
Performed daily audits on registers and safe counts to verify accuracy of funds on hand.
Provided excellent customer service by assisting customers with their needs or inquiries.
Supervised the proper maintenance of all equipment used at the checkout area.
Managed 6-8 employees.
Coached staff on strategies to enhance performance and improve customer relations.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.