Word processing software
Marlo Talley
Principal Clerk
Detroit,MI
Summary
Results-driven, dependable, and hardworking professional committed to providing efficient, high-quality customer service seeking career opportunities in the healthcare industry. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Principal Clerk
City of Detroit Election Department
2016.05 - Current
- Exercises immediate supervision by assigning and distributing work and checking and recording work done
- Instructs and advises new and less experienced office clerical staff on work details and routine methods and procedures
- Supervises a small office clerical staff engaged in specialized and/or moderately difficult activities including, but not limited to, the preparation and checking of routine financial, personnel, materials and municipal government records
- Initiates actions for the settlement of problems falling outside of routine procedures
- Relieves superior in a large section of the more routine office support supervisory duties and acts as the supervisory head of the section in the absence of superior
- Handles the office routine of a small but general central office of a division or section of a large organization by handling details pertaining to personnel matters, and requisitioning and handling of materials
- Performs routine correspondence, handles routine contacts with other divisions or sections of the organization and performs non-technical research
- Receives complaints from the public concerning service delivery, initiates steps for the investigation and redress of issues, and, when possible, provides follow-up correspondence as to the disposition of complaint.
Stay-At-Home Parent
2005.05 - Current
- Assign appropriate chores and praise target behaviors to encourage development of self-control, self-confidence, and responsibility
- Care for family and provide support and expertise in satisfying each member’s physical, emotional, intellectual, and social needs
- Instruct and assist children in the development of health and personal habits
- Observe children's behavior for irregularities, take temperature, transport children to doctor, or administer medications, as direct, to maintain children's health
- Prepare and serve nutritionally balanced meals and snacks for the child or children
- Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts to encourage intellectual development of children.
Education
Associate of Science Degree - Medical Billing and Coding -
Ultimate Medical Academy
01.2024
Skills
- Written and verbal communication
- Problem-solving skills
- Following directions
- Team player
- Customer Service oriented
- MS Excel
- MS Word
- MS PowerPoint
- Professional Demeanor
- Information Processing
- Goal Setting
- Active Listening
Certification
MI
Key Qualifications
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
Volunteer Experience
MI, 01/2024, 01/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft office
Email communication
Microsoft word
Microsoft excel skills
Microsoft outlook
Google docs
Communication tools
Professional communication
Timeline
Principal Clerk
City of Detroit Election Department
2016.05 - Current
Stay-At-Home Parent
2005.05 - Current
Associate of Science Degree - Medical Billing and Coding -
Ultimate Medical Academy
MI
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