Marlon Algibay Llerena
Hialeah,Fl
Summary
Continue my career where I can develop my full potential with a corporate company.
Overview
17
17
years of professional experience
Work History
Manager / Productor / Realizador De July Roby
July Roby
La Habana
04.2017 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Tecnico De Refrigeración Y Aire Acondicionado
Copextel
La Habana, Cuba
02.2007 - 07.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Provided expert advice on equipment selection, leading to an overall improvement in operational efficiency.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.
Education
Skills
- Fast learner with a positive attitude and willingness to excel
- Able to work well under pressure and meet deadlines
- Strong organization Skills
- Effective communication and teamwork
- Prevention of occupational risks
- Skills in technology and computing
- Skill in cameras, editing, video and photo
- Video production
- Creativity
- Proactivity
- Learning capacity
- Innovation, Strategic vision
Qualifications Summary
- Extensive experience in work office.
- Highly motivated and hard working individual.
- Trustworthy, ethical and committed to superior customer service.
Timeline
Manager / Productor / Realizador De July Roby
July Roby
04.2017 - 06.2024
Tecnico De Refrigeración Y Aire Acondicionado
Copextel
02.2007 - 07.2018