Marlon Aristone
Sanford,Florida
Summary
Results-driven General Manager with over 25 years of experience in restaurant operations. Skilled in effective communication, conflict resolution, and staff training. Proven ability to analyze customer feedback and implement strategies that improve service standards and enhance guest experiences.
Overview
33
33
years of professional experience
Work History
General Manager
The Cheesecake Factory
Orlando, Florida
10.2001 - Current
- Directed daily restaurant operations to ensure exceptional guest experiences in a 22 million dollar a year operation.
- Managed staff recruitment, training, and performance evaluations for team development.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
- Implemented cost-control measures to enhance profitability and operational efficiency.
- Analyzed customer feedback to improve service standards and menu offerings.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Assistant General Manager
Ralph & Kacoo's
Birmingham, Alabama
01.1993 - 08.2001
- Assisted in budgeting and financial planning for restaurant operations.
- Streamlined customer service processes to improve guest satisfaction experiences.
- Analyzed operational data to identify areas for efficiency improvements.
- Identified opportunities for cost savings and operational efficiency improvements.
- Managed staff schedules and coordinated training for new employees.
- Facilitated team meetings to enhance communication and foster collaboration.
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Education
Carpentry
Burlington County Carpenters Local 1489
Burlington NJ03-1991
Skills
- Inventory control
- Staff recruitment
- Budget management
- Quality management
- Staff training and development
- Strategic planning
- Team building
- Team collaboration
- Training development
- Conflict resolution
Accomplishments
- Nine-time Cheesecake Factory President Circle Participant
Timeline
General Manager
The Cheesecake Factory
10.2001 - Current
Assistant General Manager
Ralph & Kacoo's
01.1993 - 08.2001
Carpentry
Burlington County Carpenters Local 1489