Marlon Cook
Brandon
Summary
Dental health professional prepared to bring comprehensive understanding of oral care and patient management to role. Proven ability to perform thorough cleanings and educate patients on maintaining oral hygiene. Known for collaborative teamwork and adaptability to meet clinic needs, showcasing skills in periodontal therapy and patient communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Registered Dental Hygienist
Bayshore Dental Center
Seffner, FL
03.2025 - Current
- Delivered comprehensive preventive dental care to 8 patients daily, including scaling, root planing, and prophylaxis.
- Conducted detailed periodontal assessments and charting, identifying early signs of gum disease and improving patient outcomes.
- Captured and analyzed digital dental radiographs (X-rays) to support accurate diagnosis and treatment planning.
- Educated patients on individualized oral hygiene practices, contributing to improved long-term oral health and reduced plaque levels.
- Maintained strict adherence to OSHA, HIPAA, and infection control protocols, ensuring a safe and compliant clinical environment.
- Collaborated with dentists and clinical staff to develop and implement effective treatment plans and patient care strategies.
- Administered local anesthesia for periodontal procedures, improving patient comfort and enabling efficient completion of scaling and root planing treatments.
Dental Claim Administrator
Sun Life Financial
Remote
06.2023 - 05.2024
- Processed claims to ensure timely and accurate settlements.
- Improved customer satisfaction by resolving inquiries efficiently and professionally.
- Analyzed claim data to identify trends and reduce potential risks.
- Coordinated with other departments to streamline claim processing.
- Investigated complex claim cases, leading to resolution of disputes.
Insurance Coordinator
Dental Associates of Florida
Tampa, Fl
08.2022 - 04.2023
- Verified insurance and communicated coverage to staff and patients.
- Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
- Assisted clients with understanding complex insurance policies, effectively addressing concerns or questions.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
Education
Associate of Applied Science - Dental Hygiene
Concorde Career Institute
Tampa, FL02-2025
Certificate -
Dental Careers of TampaBay
Tampa, FL06-2018
Skills
- Claim management
- Policy interpretation
- Patient communication
- Conflict resolution
- Attention to detail
Certification
- Local Anesthesia Certification
- Expanded Functions Dental Assistant (EFDA)
- Basic Life Support Certification (BLS) - American Heart Association or Red Cross.
- Nitrous Oxide Sedation Certification
Timeline
Certified Registered Dental Hygienist
Bayshore Dental Center
03.2025 - Current
Dental Claim Administrator
Sun Life Financial
06.2023 - 05.2024
Insurance Coordinator
Dental Associates of Florida
08.2022 - 04.2023
Associate of Applied Science - Dental Hygiene
Concorde Career Institute
Certificate -
Dental Careers of TampaBay