Summary
Overview
Work History
Education
Skills
Timeline
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Marlon De Lubian Velazquez

Dallas,WV

Summary

Proven to excel in fast-paced environments, I leveraged my strong communication and safe driving skills at Ameriship to enhance service delivery, achieving a notable increase in customer satisfaction. My ability to navigate local routes efficiently and collaborate effectively with teams underscores my commitment to operational excellence and safety standards. Hardworking employee enthusiastic about learning the oil industry and/or mechanical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

16
16
years of professional experience

Work History

Hotshot Driver

Ameriship
08.2023 - Current
  • Keeping accurate records of completed deliveries and communicating any issues promptly.
  • Collaborated with dispatchers to coordinate efficient pickup and delivery schedules.
  • Safely transported high-priority cargo, ensuring timely delivery and minimizing risk of damage.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Navigated challenging weather conditions safely while maintaining schedule integrity for time-sensitive shipments.
  • Supported company growth by maintaining a positive reputation within the industry, leading to increased referrals and repeat business.
  • Developed strong knowledge of local traffic patterns, allowing for quicker navigation when faced with road closures or delays.
  • Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
  • Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
  • Enhanced customer satisfaction by maintaining professionalism and timely communication during pickups and deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.

Roofer

Roofsmartofswfloridainc
03.2013 - 08.2023
  • Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
  • Performed patching and resealing of roofs to provide maintenance, repairs and protection.
  • Installed, repaired, and replaced single-ply roofing systems.
  • Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
  • Inspected problem roofs to determine best repair procedures.
  • Installed asphalt shingles, tile and metal roofing systems to manage exterior construction projects of residential, commercial and industrial buildings.
  • Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
  • Inspected buildings to inspect for water damage, worn out flashing and other signs of roof damage.
  • Maintained a clean, organized job site minimizing disruptions to clients'' daily lives while also promoting efficiency within the crew.
  • Expanded knowledge of roofing materials, techniques, and cost effectiveness.
  • Consistently adhered to OSHA regulations creating a safe work environment for both crew members and clients alike while protecting company liability risks.
  • Fastened composition shingles and sheets to roof with asphalt, cement and nails.
  • Resolved issues quickly by troubleshooting problems related to leaks, structural damage, or poor workmanship from previous contractors.
  • Enhanced company reputation through meticulous attention to detail in all aspects of roofing installation and repair.
  • Improved client satisfaction by efficiently completing roofing projects within deadlines and budget constraints.
  • Installed chimney flashing, gutters and other roof components to direct smoke away and offer protection from elements.
  • Managed inventory of roofing supplies and materials.
  • Provided exceptional customer service post-project completion ensuring client satisfaction remains high long after the initial job is done.
  • Scheduled and attended pre-planning sessions with general contractors.
  • Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
  • Applied gravel and pebbles over top layer, using rake, and stiff-bristled broom.
  • Corrected improper drainage and ventilation problems.
  • Applied roof coatings to protect roof and extend lifespan.
  • Assessed roofs for signs of damage or wear and tear after storms.
  • Assisted with installation of gutters and downspouts.
  • Operated variety of tools and equipment to safely and efficiently perform tasks.
  • Cleaned up work areas upon completion of projects.
  • Facilitated successful collaboration between various trades working concurrently on-site streamlining overall project coordination efforts.
  • Maintained high levels of quality control during roofing installations, conducting thorough inspections to minimize callbacks and warranty issues.
  • Ensured safety compliance on job sites by thoroughly training team members on proper equipment usage, hazard recognition, and fall protection measures.
  • Demonstrated exceptional problem-solving abilities when faced with unexpected challenges during roofing projects, swiftly implementing creative solutions to maintain progress.

AIS

Driver
10.2008 - 03.2013
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Certified - Bartending

ABC Bartending Schools
Miami Beach, FL
02.2009

Certified - Commerce And Gastronomy

Aracelio Iglesia
Havana, Cuba
02.2006

High School Diploma -

Otto Barrosa
Havana, Cuba
06.2002

Skills

Strong Communication Skills

Effective communication skills

Safe driving skills

Loading and unloading

Vehicle maintenance knowledge

GPS Navigation Familiarity

Heavy Lifting

Continuous learning mindset

Adaptive Decision Making

Transportation Safety Standards

Positive Attitude

Teamwork and Collaboration

Problem-Solving

Time Management

Safe Driving

Dependable and reliable

Valid Driver's License

Clean Driving Record

Safe Driving Record

Dry vans

FLUENT IN Spanish

Delivery Scheduling

Vehicle Cleaning and Maintenance

Documentation And Reporting

Local routes understanding

Roads and highways knowledge

Map reading and navigation skills

Punctual and Reliable

Attention to Detail

Customer Service

Flexible Scheduling Capabilities

Safe Lifting Practices

Timeline

Hotshot Driver

Ameriship
08.2023 - Current

Roofer

Roofsmartofswfloridainc
03.2013 - 08.2023

AIS

Driver
10.2008 - 03.2013

Certified - Bartending

ABC Bartending Schools

Certified - Commerce And Gastronomy

Aracelio Iglesia

High School Diploma -

Otto Barrosa

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Marlon De Lubian Velazquez