Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Marlon Dilangu

Miami,FL

Summary

Accomplished Consultant Project Manager with a proven track record at Le Basilic Miami, showcasing expertise in leadership and team management alongside costumer service excellence. Spearheaded innovative solutions, enhancing client satisfaction and project success. Demonstrates exceptional problem-solving, adaptability, and organizational skills, contributing to significant professional growth and development.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Consultant Project Manager

Le Basilic Miami
09.2024 - Current
  • Evaluated vendor proposals to select cost-effective solutions that adhered to budget constraints without sacrificing quality or functionality.
  • Mentored junior team members, fostering an environment of professional growth and development within the organization.
  • Implemented innovative solutions to complex problems, contributing to overall project success and client satisfaction.
  • Facilitated stakeholder meetings to provide updates on project progress, addressing concerns promptly while building trust among key decision-makers involved in the process.

General Manager

Yann Couvreur USA
11.2022 - 08.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

VIP Host

Mila Lounge
11.2021 - 11.2022
  • Assisted in the development of customized event packages tailored to individual client preferences, resulting in higher bookings.
  • Adapted quickly to changing circumstances during events, implementing contingency plans as needed without compromising guest experiences.
  • Collaborated with cross-functional teams to deliver exceptional guest experiences and meet venue goals.

Restaurant Manager

LPM Restaurant & Bar
03.2016 - 11.2021
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Assistant Manager

Mura
02.2014 - 03.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

B.S. Hotel, Restaurant & Tourism Management -

Institute Vidal
Toulouse - FR
06-2010

Skills

    Costumer Service Excellence

    Organizational and Time Management Skills

    Leadership and Team Management

    Problem-Solving and Adaptability

Certification

Food Safety Manager

Languages

French
Native or Bilingual
English
Full Professional
Spanish
Elementary

Interests

I've been passionate about sports since I was little and I love to travel

Timeline

Consultant Project Manager

Le Basilic Miami
09.2024 - Current

General Manager

Yann Couvreur USA
11.2022 - 08.2024

VIP Host

Mila Lounge
11.2021 - 11.2022

Restaurant Manager

LPM Restaurant & Bar
03.2016 - 11.2021

Assistant Manager

Mura
02.2014 - 03.2016

B.S. Hotel, Restaurant & Tourism Management -

Institute Vidal

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