Marlon Espinal
Providence
Summary
Dynamic Deli Clerk with a proven track record at Shaws And Star Market, excelling in customer service and meat slicing expertise. Enhanced customer satisfaction through personalized service and effective multitasking, while maintaining strict food safety standards. Recognized for boosting sales by promoting seasonal items and ensuring a clean, organized workspace.
Overview
3
3
years of professional experience
Work History
Deli Clerk
Shaws And Star Market
09.2014 - 09.2015
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
Deli Clerk
Stop and Shop Supermarket
01.2013 - 09.2014
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
Education
Bachelor of Arts - Communications
University of Massachusetts, Boston
Boston, MA05-2021
Skills
- Customer service
- Safe food handling practices
- Meat slicing expertise
- Equipment safety
- Cleanliness and sanitation
- Food preparation
Languages
Spanish
Native or Bilingual
Timeline
Deli Clerk
Shaws And Star Market
09.2014 - 09.2015
Deli Clerk
Stop and Shop Supermarket
01.2013 - 09.2014
Bachelor of Arts - Communications
University of Massachusetts, Boston
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