Summary
Overview
Work History
Education
Skills
Education Certifications
Awards Recognitions
Career Impact
Timeline
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Marlon Hart

Waxahachie,TX

Summary

Dynamic professional with extensive experience at Dallas Love Field, excelling in ramp operations and on-time performance. Proven leader in team development and safety compliance, driving efficiency improvements and regulatory adherence. Skilled in performance evaluation and coaching, fostering a culture of excellence and operational success. Dynamic Station General Manager with proven expertise in enhancing on-time performance and enforcing safety compliance. Skilled in operational leadership and team development, driving efficiency improvements across ramp operations.

Overview

7
7
years of professional experience

Work History

Station General Manager / Duty Manager

Dallas Love Field
Dallas, USA
01.2023 - Current
  • Directed full ramp operations for multiple airline partners, enhancing on-time performance.
  • Implemented efficiency improvements aligned with service-level expectations.
  • Managed large teams, staffing, scheduling, and cross-functional coordination.
  • Enforced all AOA, PPE, and safety compliance standards.

Performance Manager

Dallas Love Field
Dallas, USA
01.2022 - 01.2023
  • Supervised ramp agents, conducted daily briefings, and enforced SOPs.
  • Mentored employees through coaching and procedural development.
  • Conducted compliance checks, equipment audits, and evaluations.
  • Supported corrective action documentation.

Ramp Agent Supervisor

Dallas Love Field
Dallas, USA
01.2021 - 01.2022
  • Oversaw marshalling, loading/unloading, and GSE operation.
  • Trained new hires in safety, equipment use, and PPE compliance.
  • Maintained operational documentation and incident reporting.

Ramp Agent

Dallas Love Field
Dallas, USA
01.2019 - 01.2021
  • Performed core ground-handling duties including marshalling, loading, and tug operations.
  • Built foundational knowledge of safety, teamwork, and SOP compliance.

Education

High School Diploma -

Hillcrest High
Dallas, TX
05-1991

Skills

  • Ramp Operations
  • Aircraft Turn Management
  • Safety Compliance
  • Regulatory Compliance
  • Leadership
  • Team Development
  • Training Delivery
  • Instruction
  • Ground Support Equipment Operation
  • SOP Enforcement
  • Quality Assurance
  • Performance Evaluation
  • Coaching
  • Airline Stakeholder Communication
  • Operational Leadership
  • Safety Standards
  • Team Motivation
  • Irregular Operations Resolution
  • On-time Performance

Education Certifications

  • Ramp & Ground-Handling Safety Training
  • Ground Support Equipment Certifications
  • AOA / Security Badge Compliance Training
  • FAA & OSHA Safety Training
  • Leadership Development Programs

Awards Recognitions

  • 2024 DELTA Dallas Love Field Station of the Year
  • 2023 Alaska Airlines Dallas Love Field Station of the Year
  • 2024 Highest Mature Rating - Alaska Ramp Audit
  • 2024 Perfect Audit Score (Above & Below Wing) - Delta Air Lines
  • 2024 Manager of the Year - Unifi Services

Career Impact

  • Station General Manager / Duty Manager, Dallas Love Field, 03/01/23-Present, Directed full ramp operations for multiple airline partners, enhancing on-time performance., Implemented efficiency improvements aligned with service-level expectations., Managed large teams, staffing, scheduling, and cross-functional coordination., Enforced all AOA, PPE, and safety compliance standards.
  • Performance Manager, Dallas Love Field, 01/01/22-12/31/23, Supervised ramp agents, conducted daily briefings, and enforced SOPs., Mentored employees through coaching and procedural development., Conducted compliance checks, equipment audits, and evaluations., Supported corrective action documentation.
  • Ramp Agent Supervisor, Dallas Love Field, 01/01/21-12/31/22, Oversaw marshalling, loading/unloading, and GSE operation., Trained new hires in safety, equipment use, and PPE compliance., Maintained operational documentation and incident reporting.
  • Ramp Agent, Dallas Love Field, 01/01/19-12/31/21, Performed core ground-handling duties including marshalling, loading, and tug operations., Built foundational knowledge of safety, teamwork, and SOP compliance.

Timeline

Station General Manager / Duty Manager

Dallas Love Field
01.2023 - Current

Performance Manager

Dallas Love Field
01.2022 - 01.2023

Ramp Agent Supervisor

Dallas Love Field
01.2021 - 01.2022

Ramp Agent

Dallas Love Field
01.2019 - 01.2021

High School Diploma -

Hillcrest High
Marlon Hart