Marlon Mascardo
Spokane,WA
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.
Focused [Job Title] with exemplary cleaning skills from career spanning [Number] years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Casino Housekeeping Attendant
Northern Quest Casino
Spokane, WA
05.2022 - 02.2024
- Maintained cleanliness and order of assigned areas.
- Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
- Assisted guests with requests related to housekeeping services.
- Responded promptly to special requests from guests or management staff.
- Followed safety regulations when handling hazardous materials or chemicals used for cleaning purposes.
- Ensured that all equipment was properly stored after each shift.
- Provided excellent customer service by addressing complaints in a timely manner.
- Utilized appropriate chemicals during the sanitation process according to established policies and procedures.
- Adhered strictly to health regulations regarding hygiene standards.
- Disinfected surfaces using appropriate products and methods.
- Removed trash from rooms and replaced liners to wastebaskets.
Cashier
Kalispel Market
Spokane, WA
02.2018 - 10.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Associate of Applied Science - Computer Networking
ITT Technical Institute - Spokane Valley
Spokane, WASkills
- Cleaning And Organizing Abilities
- Guest Room Cleanliness
- Housekeeping
- Residential Cleaning
- Cleaning Bathrooms
- Vacuuming And Sweeping
- Mopping And Buffing Floors
- Guest Service
- Guest Relations
Timeline
Casino Housekeeping Attendant
Northern Quest Casino
05.2022 - 02.2024
Cashier
Kalispel Market
02.2018 - 10.2020
Associate of Applied Science - Computer Networking
ITT Technical Institute - Spokane Valley