Summary
Overview
Work History
Education
Skills
Certification
WORK AUTHORIZATION
Timeline
Generic

Marlon Medina

Houston,USA

Summary

Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company. Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender/Barista

Tinys Boxwood
04.2025 - Current
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Delivered exceptional customer service experiences, fostering long-term relationships with clientele.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

BARTENDER

District 7
06.2023 - 04.2025
  • Provided friendly customer service by greeting customers as they arrived at the bar and making recommendations based on their preferences.
  • Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
  • Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods.
  • Handled guest complaints promptly, contacting supervisor immediately for assistance with escalated issues.
  • Maintained accurate records of inventory used for daily operations such as liquors, beers, wines and mixers.
  • Created unique promotional strategies to draw in new customers during slow times at the bar.

SERVER

The Rustic
02.2022 - 01.2023
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Delivered customer checks and securely processed credit card or cash payments.
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options.
  • Assisted with training new wait staff members to ensure proper procedures were followed at all times.
  • Set up linens, dishes, and silverware to prepare tables for customers.
  • Described ingredients and cooking methods to explain preparation of various food items.
  • Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Prepared checks to itemize and total meal costs and sales taxes.

SERVER

16 straits taps and tavern
09.2021 - 01.2022
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
  • Responded promptly to guest complaints or concerns to maintain positive relationships between restaurant management and patrons.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.

SUPPORT STAFF

Maggie McFly's
03.2018 - 12.2021
  • Busser- I quickly clean, wipe, and set up the tables for the next guests
  • Food Runner- I bring the guest's meals to their tables
  • Server Assistant- Set up stations and bring in supplies in the morning and throughout the day
  • At night clean up everything and set up everything for the next day and then put everything away
  • Host- Introduce myself to the guests and guide them to their tables.

Education

Graduated/Diploma -

John F. Kennedy High School
01.2006

Skills

  • Bilingual
  • English
  • Analytical Skills
  • Problem Resolution
  • Organization and Time Management
  • Teamwork and Collaboration
  • Spanish
  • Hospitality
  • Task Prioritization
  • Friendly, Positive Attitude
  • Dependable and Responsible

Certification

  • Food Handler Certification
  • TABC certificate

WORK AUTHORIZATION

Authorized to work in the US for any employer

Timeline

Bartender/Barista

Tinys Boxwood
04.2025 - Current

BARTENDER

District 7
06.2023 - 04.2025

SERVER

The Rustic
02.2022 - 01.2023

SERVER

16 straits taps and tavern
09.2021 - 01.2022

SUPPORT STAFF

Maggie McFly's
03.2018 - 12.2021

Graduated/Diploma -

John F. Kennedy High School

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Marlon Medina