Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlon Rave

Bedminster,NJ

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.



Overview

7
7
years of professional experience

Work History

Deli Worker

Fresh Market
07.2022 - 09.2023
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.

Package Handler

Tjmax Homegoods
05.2023 - 08.2023
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Ice Cream Server

Cold Stone
02.2021 - 12.2022
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Lifeguard

Ymca
09.2018 - 12.2019

Tasked at keeping post and watch of pool for member safety
• Required to communicate with patrons regarding safety, questions, concerns, or any problems that were raised
• Tasked at communicating with victims due to a rescue from the pool
• Pool management and chemical check ups
• Required to be first aid and CPR certified and able to make correct decisions if a life threatning situation was present

  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Educated patrons on safety protocols and enforced safety rules.


Summer Camp Councilor

YMCA Daycare
06.2016 - 08.2019

Four years of experience working with children, parents, and co-Workers
• Daily problems that cater to children and parents are constantly dealt with
• Communication skills were needed and excelled at during my time at the establishment
• Due to proficient work I was called back for four years straight
• Started as a Junior councilor and was given the title of senior councilor
• Shadow title required me to work and take care of children with mental disabilities

  • Promoted healthy habits among children through proper nutrition education and daily physical activity planning.
  • Supported child development by implementing age-appropriate learning activities tailored to individual needs.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.

Line Worker

Pancheros
09.2016 - 08.2017
  • Increased kitchen productivity by keeping tools organized for easy access when needed.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Grilled meats and seafood to customer specifications.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Verified proper portion sizes to consistently attain high food quality standards.

Education

Bachelor of Arts - Sociology/human Resources

Rowan University
05.2001 -

Skills

Timeline

Package Handler

Tjmax Homegoods
05.2023 - 08.2023

Deli Worker

Fresh Market
07.2022 - 09.2023

Ice Cream Server

Cold Stone
02.2021 - 12.2022

Lifeguard

Ymca
09.2018 - 12.2019

Line Worker

Pancheros
09.2016 - 08.2017

Summer Camp Councilor

YMCA Daycare
06.2016 - 08.2019

Bachelor of Arts - Sociology/human Resources

Rowan University
05.2001 -
Marlon Rave