
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Tasked at keeping post and watch of pool for member safety
• Required to communicate with patrons regarding safety, questions, concerns, or any problems that were raised
• Tasked at communicating with victims due to a rescue from the pool
• Pool management and chemical check ups
• Required to be first aid and CPR certified and able to make correct decisions if a life threatning situation was present
Four years of experience working with children, parents, and co-Workers
• Daily problems that cater to children and parents are constantly dealt with
• Communication skills were needed and excelled at during my time at the establishment
• Due to proficient work I was called back for four years straight
• Started as a Junior councilor and was given the title of senior councilor
• Shadow title required me to work and take care of children with mental disabilities
Hospitality service expertise
Product Rotation
Workplace Safety
Issue Resolution
Kitchen maintenance
Reliability
CPR training
Early Childhood Development
Behavior management techniques
Attention to Detail
Customer service excellence
Effective Communication