Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marlon Shockley Jr.

Toledo,OH

Summary

Experienced in team development and system creation, consistently driving success, prioritizing food safety, and maximizing profitability. At Chick-fil-A, proactively carved out a role that involved these responsibilities. Achieved the distinction of becoming one of the youngest general managers within our franchise group at Wendy's by effectively leading teams and optimizing operational efficiency. Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

10
10
years of professional experience
1
1
Certification

Work History

AM Daypart Director

Chick-fil-A
02.2020 - Current
  • Direct and organize kitchen staff schedules from 5:45 to 2 to ensure smooth operation.
  • Directed logistics with a focus on inventory and P&L management.

General Manager

Wendy’s
01.2015 - 02.2020
  • 93% average OSAT over two years as GM, operated a Level 2 training store, and was in the top five in the franchise group in customer satisfaction.
  • Average weekly sales are $30,000; I managed around 28 employees, including managers.

Education

High School -

Ottawa Hills High School
01.2014

Skills

    P&L management

    Inventory and cost controls

    Team building

    Creating systems

    Cash handling

    Food safety

Certification

ServSafe Certified

Timeline

AM Daypart Director

Chick-fil-A
02.2020 - Current

General Manager

Wendy’s
01.2015 - 02.2020

High School -

Ottawa Hills High School
Marlon Shockley Jr.