Marlon Taylor
Granger,IN
Summary
An influential organizational management leader that partners with stakeholders in organizing strategies into achievable goals Team - Building Leadership Development Interpersonal Skills Organizational Development Strategic Thinker Detail - Oriented Project Manager
Overview
1
1
year of professional experience
Work History
Project Manager
Mayors Office
South Bend, IN
02.2024 - Current
- Proactively addressed constituent concerns via multiple communication channels, achieving a high satisfaction rate and fostering positive community relations
- Established and maintained a comprehensive records system, ensuring swift and accurate retrieval of information and enhancing operational efficiency
- Developed and delivered concise informational briefings for internal meetings and public events, enabling informed decision-making and enhancing the Mayor's effectiveness
- Orchestrated successful city outreach efforts and public events, resulting in increased community engagement and participation
- Conducted thorough policy research, providing valuable insights and recommendations to support strategic decision-making processes.
NBA All Star Game
Morales Group/ NBA
Indianapolis, IN
02.2024 - 02.2024
- Delivered exceptional customer service to event attendees, exceeding satisfaction targets and enhancing the overall event experience
- Efficiently managed onsite logistics, ensuring seamless event operations and minimizing disruptions
- Collaborated closely with the customer service team to promptly address and resolve any issues, maintaining a positive event atmosphere
- Coordinated effectively with vendors and internal stakeholders, contributing to the flawless execution of event activities and enhancing brand reputation
- Directed traffic for athletes and celebrities, ensuring their smooth navigation through the event venue and enhancing their experience.
Amazon Deliver
Maka Enterprise
South Bend, IN
06.2023 - 08.2023
- Processed and tracked orders/shipments with precision, ensuring timely and accurate delivery of products to customers
- Safely transported customers' delivery items, minimizing the risk of damage or loss and upholding service quality standards
- Provided prompt and courteous service to address customer inquiries and resolve complaints, fostering positive customer relationships and loyalty.
Education
Bachelor of Science (B.S.) - Engineering & Technology
Purdue University
08.2024
Skills
- Team-Building
- Leadership Development
- Interpersonal Skills
- Organizational Development
- Strategic Thinker
- Detail-Oriented
- Project Management
- Sound Engineering
- Social Media Marketing
Timeline
Project Manager
Mayors Office
02.2024 - Current
NBA All Star Game
Morales Group/ NBA
02.2024 - 02.2024
Amazon Deliver
Maka Enterprise
06.2023 - 08.2023
Bachelor of Science (B.S.) - Engineering & Technology
Purdue University
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