Marlon Walker
Suffolk, VA,VA
Summary
Versatile and adaptable professional with a proven track record of success across diverse industries. Equipped with extensive experience in several different fields of employment. I bring a unique perspective and skill set to every role. Known for quickly mastering new tasks and technologies, I thrive in fast-paced environments and excel at solving complex problems. A collaborative team player with strong communication and interpersonal skills, I am committed to delivering results and exceeding expectations. Seeking new opportunities to leverage my diverse background and make a positive impact in a dynamic work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Valet Parking Supervisor
PMC
Norfork, VA
02.2024 - Current
- Supervised daily operations of the valet parking service, including scheduling and assigning tasks.
- Supervised a team of valet attendants, overseeing their daily tasks and ensuring excellent customer service.
- Implemented efficient parking strategies to optimize space and improve service delivery.
- Collaborated with management to develop and implement operational policies and procedures.
Valet Parking Attendant
MCR Hotels
Norfolk, VA
05.2023 - 02.2024
- Provided exceptional customer service to guests by warmly greeting them, assisting with luggage or belongings, and ensuring a smooth and pleasant parking experience.
- Managed traffic flow efficiently to prevent congestion and ensure the safe movement of vehicles in and out of parking areas during peak hours.
- Maintained clear and professional communication with guests, colleagues, and supervisors via two-way radios, phone calls, and in-person interactions to coordinate parking activities and address guest inquiries or concerns promptly.
- Collaborated with fellow valet attendants and parking management team members to ensure smooth operations, share workload responsibilities, and provide backup support as needed during busy periods or staff shortages.
- Adhered to safety guidelines and traffic regulations to prevent accidents and ensure the well-being of guests, colleagues, and vehicles in the parking area. Maintained vigilance to deter theft or vandalism and promptly reported any security incidents to supervisors.
Patient Advocate
Bayview Physicians
Suffolk, VA
02.2023 - 04.2023
- Provided empathetic and personalized support to patients and their families throughout their healthcare journey, offering emotional support, resources, and guidance to address their concerns and navigate the healthcare system effectively.
- Resolved disputes and conflicts between patients, families, and healthcare providers regarding treatment plans, billing issues, or quality of care concerns, using effective communication, negotiation, and mediation skills to achieve mutually acceptable resolutions.
- Coordinated care services and appointments across various healthcare providers and specialties to ensure continuity of care, minimize gaps in treatment, and streamline the healthcare experience for patients with complex medical needs.
- Maintained accurate and confidential records of patient interactions, advocacy efforts, and outcomes using electronic health record systems, and collaborated with interdisciplinary care teams to develop and implement individualized care plans.
Material Handler
Amazon
Suffolk, VA
02.2022 - 03.2023
- Received incoming shipments of materials and supplies, verified quantities and specifications against purchase orders or packing slips, and conducted visual inspections for damage or discrepancies, documenting any issues and notifying appropriate personnel.
- Managed inventory levels by receiving, storing, picking, and distributing materials according to established procedures and inventory control systems, ensuring accuracy and timely availability of materials to support production schedules.
- Picked, packed, and staged materials for production orders or customer shipments, accurately following pick lists, work orders, or shipping instructions, and ensuring proper labeling and packaging to prevent errors or damage during transportation.
- Collaborated with warehouse team members, production staff, and other departments to fulfill material requests, resolve issues, and support overall operational efficiency and teamwork.
Inpatient Transporter/Endoscopy Technician
Sentara
Suffolk, VA
08.2019 - 01.2023
- Safely and comfortably transported patients between various hospital departments, including patient rooms, treatment areas, operating rooms, imaging centers, and rehabilitation facilities, using appropriate transportation equipment such as wheelchairs, stretchers, or beds.
- Communicated effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transportation schedules, prioritize urgent transfers, and ensure timely arrivals for scheduled appointments or procedures.
- Maintained accurate records of patient transports, including destination, time of transfer, mode of transportation, and any special instructions or observations, documenting information in patient charts or electronic systems as required.
- Prepared and set up endoscopy procedure rooms, ensuring all necessary equipment, instruments, and supplies were available and properly sterilized according to infection control protocols and regulatory standards.
- Provided compassionate care and support to patients undergoing endoscopic procedures, including explaining the procedure, addressing their concerns, ensuring their comfort, and monitoring their vital signs throughout the procedure.
Valet Cashier
The Hilton Main
Norfolk, VA
05.2019 - 08.2019
- Provided outstanding professional courtesy to secure customer’s keys, assisted guests with their vehicles during departure, and processed final payment for valet services.
- Excelled in communication and customer service, often being the first point of contact for guests.
- Demonstrated cash handling experience and time management skills in a fast-paced environment.
- Showed manual dexterity by driving and parking vehicles in designated areas.
Education
Associate of Arts - Liberal Arts And Sciences
Central Texas College
Killeen, TX12-2016
High School Diploma -
Mount Pleasant High School
Wilmington, DE06-1994
Bachelor of Arts - Individualized Degree Program
Athens State University
Athens, ALSkills
- Organizational skills
- Supplies Delivery
- Medical terminology knowledge
- Data Analysis and Technology
- Regulatory Compliance
- Adaptability and Flexibility
Affiliations
- Dedicated and results-driven professional with a well-rounded skill set that extends beyond the workplace. Known for achieving excellence in both personal and professional endeavors, I bring a unique combination of skills and interests that contribute to a holistic approach to life.
Accomplishments
- Acknowledged for consistently providing compassionate and efficient transportation services to patients, ensuring their comfort and safety during transit within the healthcare facility.
- Acknowledged for maintaining an impeccable safety record and adherence to protocols, contributing to the overall safety culture within the healthcare facility.
- Recognized for exceptional teamwork and collaboration with medical staff, contributing to the smooth and coordinated movement of patients between departments, ultimately enhancing the overall efficiency of the healthcare system.
Certification
Received CPR certification during my employment at Sentara Hospital
Driver's License
Languages
English
Professional
References
References available upon request.
Timeline
Valet Parking Supervisor
PMC
02.2024 - Current
Valet Parking Attendant
MCR Hotels
05.2023 - 02.2024
Patient Advocate
Bayview Physicians
02.2023 - 04.2023
Material Handler
Amazon
02.2022 - 03.2023
Inpatient Transporter/Endoscopy Technician
Sentara
08.2019 - 01.2023
Valet Cashier
The Hilton Main
05.2019 - 08.2019
Associate of Arts - Liberal Arts And Sciences
Central Texas College
High School Diploma -
Mount Pleasant High School
Bachelor of Arts - Individualized Degree Program
Athens State University