Marlon Zamarron- Senft
Sandy Springs,GA
Summary
Recent high school graduate with customer service experience, bringing strong communication, teamwork, and problem-solving skills. Ability to assist customers in a fast-paced environment while maintaining a positive and professional attitude
Overview
3
3
years of professional experience
Work History
Barista Shift Lead
KYURAMEN
06.2023 - Current
- Prepare and serve boba tea and specialty beverages according to Kyuramen recipes and quality standards
- Greet customers warmly and provide excellent customer service
- Take customer orders accurately and efficiently
- Customize drinks based on customer preferences while ensuring consistency
- Maintain cleanliness and organization of the beverage station
- Restock ingredients and supplies as needed
- Follow food safety, sanitation, and health regulations
- Work collaboratively with team members to ensure smooth operations
Education
Kennesaw State University
Kennesaw, GA06-2030
High School Diploma -
Riverwood International Charter School
Sandy Springs, GA05-2025
Skills
- Customer-focused mindset
- Friendly and professional demeanor
- Active listening and empathy
- Conflict resolution and problem-solving
- Handling customer inquiries and complaints
- Clear verbal communication
- Order accuracy and attention to detail
- Time management and prioritization
- Multitasking in high-volume environments
- Team collaboration and support
- Adaptability in changing work situations
- Reliability and punctuality
- Cash handling
- POS system operation
- Supply ordering
- Critical thinking
- Opening and closing procedures
- Worker training
Languages
Spanish
Native or Bilingual
Timeline
Barista Shift Lead
KYURAMEN
06.2023 - Current
Kennesaw State University
High School Diploma -
Riverwood International Charter School