Marne Shafer
WBSD 7
WILLISTON
1
Language
1
Certification
21
years of professional experience
Compassionate Healthcare and Education Professional with a commitment to health and safety standards. Delivered exceptional support to teachers and patients through effective communication and customer service skills.
Work History
General Education Paraprofessional
7 Years 9 Months- Assisted educators in implementing individualized education plans for students.
- Supported classroom management strategies.
- Collaborated with teacher to develop instructional materials.
- Assisted teachers in preparing classrooms for different events throughout the year.
- Assisted teacher with yearly testing of students.
Receptionist
1 Year 11 Months- Coordinated appointment scheduling for patients, optimizing office workflow.
- Coordinated appointment scheduling.
- Maintained patient records, adhering to confidentiality standards.
- Maintained patient records with accuracy, adhering to confidentiality standards.
- Pre-tested patients before eye exams.
- Performed contact lens training with patients.
- Helped with billing.
- Kept the clinic and machines clean and sterilized for each patient.
Environmental Services Housekeeper
2 Years- Maintained cleanliness and sanitation standards across patient rooms and common areas.
- Supported infection control protocols by adhering to established cleaning procedures.
- Trained new staff on effective cleaning techniques and safety measures.
Receptionist
3 Years 4 Months- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Prepared reports using Microsoft Word.
- Copied, scanned, typed, emailed, faxed and mailed reports and invoices.
- Logged in customer samples.
- Some invoicing in Quickbooks, along with entering info into ledger book.
- Answered phone and directed calls to proper person. Took messages as needed.
- Maintained filing.
Receptionist
1 Year 7 Months- Coordinated appointment scheduling for patients.
- Checked in patients,
- Maintained patient records with accuracy, adhering to confidentiality standards.
- Cleaned clinic during non-clinical hours.
Cashier
6 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring proper change and balanced registers at end of shift.
- Prepared food for the display cases on days that I opened the bakery.
- Made sure the bakery was clean, the dishes were done, everything was shut off and the doors were locked when closing in the evening.
Education
No Degree - Medical Transcription
High School Diploma
Skills
CPR and first aid certified
Health and safety
Clerical support
Data entry
Organizational skills
Effective communication
Customer service
Calm and patient demeanor
Friendly and outgoing
Certification
- Licensed - ND Educator License (Interim Substitute License) #000435911
- Certified - ND Department of Education, Paraprofessional Certificate #9395
Languages
English
Timeline
General Education Paraprofessional
WBSD 7
08.2018 - 05.2026Read More
Receptionist
Better Vision
09.2016 - 08.2018Read More
Environmental Services Housekeeper
Mercy Hospital
08.2012 - 08.2014Read More
Receptionist
Astro-Chem Lab
08.2007 - 12.2010Read More
Cashier
Sticky Fingers Bakery
09.2005 - 03.2006Read More
Receptionist
Comprehensive Pediatrics
01.2005 - 08.2006Read More
Williston State College
No Degree from Medical Transcription
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Williston High School
High School Diploma
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