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Marnice Hunter
Practice Manager
Buffalo, NY
Summary
Results-driven Practice Manager with expertise in schedule management, workflow optimization, and staff performance. Proven track record in enhancing patient care and operational efficiency.
Proficient in practice management, with a focus on workflow management and employee performance. Committed to optimizing patient care delivery and driving operational improvements.
Overview
11
11
years of professional experience
Work History
Practice Manager Ob/Gyn
Care Medical Practice
Buffalo, NY
07.2024 - Current
- Streamlined patient scheduling processes to enhance appointment efficiency.
- Implemented electronic health record systems for improved data management and accessibility.
- Led staff training initiatives to ensure compliance with healthcare regulations and best practices.
- Developed strategic operational plans to optimize practice workflows and resource allocation.
- Addressed and remedied all patient or team member issues.
- Labs
Practice Manager
Care Medical Practice
Buffalo, NY
08.2023 - Current
- Streamlined patient scheduling processes, enhancing appointment efficiency and reducing wait times.
- Implemented electronic health record systems, improving data access and documentation accuracy.
- Developed staff training programs, fostering team performance and compliance with healthcare regulations.
- Oversaw budgeting and financial management, optimizing resource allocation and cost control measures.
- Coordinated patient care initiatives, ensuring high-quality service delivery and patient satisfaction rates.
- Led interdisciplinary meetings to enhance communication among medical staff and improve care coordination.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Supervised team of [10] office personnel.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Lead Medical Assistant
Care Medical Practice
Buffalo, NY
11.2020 - Current
- Supervised daily operations of medical office, ensuring efficient workflow and patient satisfaction.
- Trained and mentored junior medical assistants on best practices and office procedures.
- Implemented electronic health record (EHR) systems, improving patient data retrieval and documentation accuracy.
- Coordinated with healthcare providers to streamline patient appointments and reduce wait times.
- Ensured adherence to HIPAA regulations through regular staff training and policy updates.
- Developed standard operating procedures for clinical tasks, enhancing team productivity and compliance.
- Evaluated patient care processes, identifying areas for improvement to enhance service delivery.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Promoted a positive clinic atmosphere by fostering open communication, actively participating in staff meetings, and providing constructive feedback on clinic operations.
Medical Assistant
Care Medical Practice
Buffalo, NY
08.2015 - Current
- Assisted in patient intake, ensuring accurate data collection and compliance with medical protocols.
- Conducted routine clinical procedures, including vital signs measurement and EKG administration.
- Collaborated with healthcare providers to streamline patient communication and improve service delivery.
- Managed appointment scheduling, optimizing office flow and reducing patient wait times.
- Educated patients on treatment plans and medication management to enhance understanding and adherence.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Education
High School Diploma -
Seneca Vocational High School
Buffalo, NY06-2003
High School Diploma -
Bryant & Stratton College
Buffalo, NY05-2015
Skills
- Schedule management
- Staff management
- Practice management
- Workflow management
- Policy implementation
- Employee performance
- Medent Experiance
Languages
English
Timeline
Practice Manager Ob/Gyn
Care Medical Practice
07.2024 - Current
Practice Manager
Care Medical Practice
08.2023 - Current
Lead Medical Assistant
Care Medical Practice
11.2020 - Current
Medical Assistant
Care Medical Practice
08.2015 - Current
High School Diploma -
Bryant & Stratton College
High School Diploma -
Seneca Vocational High School