Marnie Acevedo
Roseville,CA
Summary
I bring with me experience as an Administrative Professional. With a solid background in in office administration but not limited to accounts payable and receivable, as well as a methodical collection specialist. I am professional, resourceful, energetic and I carry an unwavering commitment to customer service excellence.
Overview
17
17
years of professional experience
1988
1988
years of post-secondary education
Work History
Cashier
WinCo Foods
Roseville, California
10.2024 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Learned roles of other departments to provide coverage and keep store operational.
Residential House Manger
Elegant Care
Tracy, California
02.2024 - 07.2024
- Oversaw the Intake and Discharge processes, which included filling out paperwork and medical history for each tenant
- Corresponded with their doctors, kept and updated medication documentation
- Responsible for maintaining the property's upkeep and appearance
- Resolved tenants complaints promptly and professionally
- Housekeeping, prepared three meals a day, took tenants to run errands
- Ensured compliance with local laws regarding residential housing regulations
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
Office Manager
Sprinkler Logic
Tracy, CA
06.2022 - 11.2023
- Processed payroll accurately, made adjustments when needed
- Tracked invoices and payments
- Prepared weekly spreadsheets
- Resolved customer inquiries in a timely manner while maintaining positive relationships
- Multi-line phone systems/ Dispatching, scheduling estimate appointments
- Accounts payable/receivable
- Assisted in onboarding new employees through training and orientation sessions.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Property Management Assistant
Mobile Home Communities of America
San Jose, California
05.2019 - 04.2020
- Prepared and mailed out rent statements each month
- Collected rent payments from community tenants, sent out reminders and late notices and added charges and fees
- Accurately account for all payments and assure the deposit in community bank account
- Respond promptly to tenant complaints and questions,resolved tenant disputes
- Maintained tenant filing system and created all new tenant folders
Administration Assistant/Dispatcher Office Assistant
Service Now Plumbing & Rooter
Roseville, California
03.2009 - 10.2018
- Managed scheduling for plumbing service appointments and team assignments.
- Coordinated communication between clients and technicians for service updates.
- Maintained accurate records of customer interactions and service requests.
- Assisted in processing invoices and managing accounts payable tasks.
- Prepared invoices, expense reports, memos, letters,
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Managed daily calendar the owner
- Monitored vehicle locations using GPS systems for efficient route management.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
Education
GED
Merced, CASkills
- AP/AR
- Collections
- Administrative support
- Excel spreadsheets
- Microsoft Office
- Multi-line telephone system
- Problem solving
- Calendar management
Timeline
Cashier
WinCo Foods
10.2024 - Current
Residential House Manger
Elegant Care
02.2024 - 07.2024
Office Manager
Sprinkler Logic
06.2022 - 11.2023
Property Management Assistant
Mobile Home Communities of America
05.2019 - 04.2020
Administration Assistant/Dispatcher Office Assistant
Service Now Plumbing & Rooter
03.2009 - 10.2018
GED