Summary
Overview
Work History
Education
Skills
Timeline
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Marnie Franke

Columbus

Summary

Dynamic Audio Visual Technician with proven expertise at Encore Global, excelling in audio and video setup and troubleshooting. Recognized for enhancing client satisfaction through effective communication and meticulous attention to detail during high-pressure events. Committed to delivering exceptional service and operational efficiency in diverse environments.

Overview

2
2
years of professional experience

Work History

Audio Visual Technician

Encore Global
Columbus
04.2025 - Current
  • Prepare audio and visual equipment for diverse events to ensure smooth operation.
  • Operated sound and lighting systems during live presentations to provide an excellent audience experience.
  • Collaborated with event teams to ensure client satisfaction.
  • Provided on-site support for clients and event staff to address immediate needs.
  • Conducted routine checks on equipment prior to events for reliability.
  • Assisted clients in setting up own audio-visual equipment as required.
  • Maintained inventory of equipment while reporting damages or malfunctions promptly.
  • Troubleshot technical issues during events to minimize disruptions.

Audio Visual Student Manager

The Ohio State University
Columbus
04.2023 - 04.2025
  • Configured audio-visual equipment in small to medium-sized meeting rooms to enhance client satisfaction.
  • Managed daily work schedules of peers to optimize operational efficiency.
  • Oversaw audio, video, and lighting control during large-scale live events.
  • Assisted peers with inquiries regarding audio-visual equipment functionality.
  • Delivered hospitality services to clients during high-pressure live events.

Education

Bachelor of Science - Computer Science & Engineering

The Ohio State University
Columbus, OH
05-2024

Skills

  • Audio and video setup
  • Light control and troubleshooting
  • Equipment maintenance
  • Client consultation
  • Attention to detail
  • Customer service
  • Time management
  • Effective communication
  • Work ethic
  • Video conferencing systems
  • Wireless microphone systems
  • Microsoft Office applications

Timeline

Audio Visual Technician

Encore Global
04.2025 - Current

Audio Visual Student Manager

The Ohio State University
04.2023 - 04.2025

Bachelor of Science - Computer Science & Engineering

The Ohio State University

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